Our Reviews
Charles S|2021 GMC Acadia
Confirmed Service Customer
1/23/2025
Had a great experience as usual. Normally see Dave but it wasn't his Saturday to work. So Jake greeted me and did a great job. I have mobility problems and Jake did a wonderful job of helping me get around. Thank for hiring great workers.
1/24/2025
Charles, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
YPSILANTI, MI
Heather G|2025 Buick Encore GX
Confirmed Service Customer
1/24/2025
I have always had exceptional service.
1/26/2025
Heather, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
HOWELL, MI
Christopher B|2025 GMC 1500 Sierra
Confirmed Sales Customer
1/24/2025
Dean was extremely helpful in finding my new truck. He took the time and did everything needed to get the job done.
DEAN SIKKENGA
1/26/2025
Christopher, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
SACHSE, TX
Jeffrey F|2024 Buick Envista
Confirmed Service Customer
1/24/2025
Awesome. I bought my most recent 2024 Envista there. The service staff are professional and very helpful!
1/26/2025
Jeffrey, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC. If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
PLYMOUTH, MI
Tia L|2025 GMC 1500 Sierra
Confirmed Sales Customer
1/24/2025
They worked with us to get us in the truck we wanted!
MATTHEW MURPHY
1/26/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WHITE LAKE, MI
John S|2016 GMC Terrain
Confirmed Service Customer
1/28/2025
They are great and they do take care of their customers. the service department listen to you.
1/29/2025
John, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
YPSILANTI, MI
Mark L|2024 GMC Canyon
Confirmed Service Customer
1/24/2025
Installation of Bed lights was done in a timely manner, guest waiting area was comfortable and clean.
1/26/2025
Mark, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! We sincerely value your business and look forward to your next visit!
YPSILANTI, MI
Evelyn S|2025 GMC Sierra 1500
Confirmed Sales Customer
1/27/2025
Great. Dave Hunt was excellent salesman.
DAVID HUNT
1/29/2025
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
YPSILANTI, MI
Mercedes B|2024 Buick Envision
Confirmed Sales Customer
1/30/2025
When I walked in to the Buick dealership Colin McWilliams, a salesman at the dealership, came up to me and asked me how he could help me. He was very thoughtful and asked what I was looking for in a car. He showed me the envision and I asked him if we could take it for a ride. It was a very good experience. He treated me with respect and listened to my needs
COLIN MCWILLIAMS
1/31/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
DEXTER, MI
Kim W|2024 Buick Envision
Confirmed Sales Customer
1/28/2025
Dave Hunt was very professional and knowledgeable
DAVID HUNT
1/29/2025
Kim, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
BROOKLYN, MI
Natalie D|2025 Buick Encore GX
Confirmed Sales Customer
1/28/2025
Very friendly, super professional . No wasting time. Very compassionate- understanding my problems, not judgmental-just helping .
SHAWN CLARK
1/30/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
ANN ARBOR, MI
William B|2025 GMC HUMMER EV SUV
Confirmed Service Customer
1/29/2025
Dropped off my Hummer suv ev ffor a couple of recalls. I mentioned that I had the hummer at 85% charge the night before and this morning it was at zero percent charge. I turned it on and after a few minutes it started climbing in charge to 66%. The temperature was 25 degrees in my garage but -4 outside. The service dept kept it to check out the battery. I got to drive home a new 3X hummer as a loaner while they kept mine. The next day they called me to pick up my car. They charged it to 80% and reset the charge control ckt. I saw that it had climbed to 97% by that evening after it was unplugged. I was told that after resetting the charge control ckts. It was not unusual for that to happen. I'm keeping an eye on it to see if it happens again.
1/30/2025
William, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. TJ Fisher Service Manager tfisher@lafontaine.com 734-661-8736
SALINE, MI
Mark R|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
1/29/2025
Greg is a great saleman
BRYCE MOJICA
1/30/2025
Mark, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! Please don't hesitate to reach out our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com, if there's anything additional we can do for you.
HOLLY, MI
Claude W|2016 GMC Yukon XL
Confirmed Service Customer
1/29/2025
Too expensive. Got to be rich to get your car fixed
1/30/2025
Claude, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. TJ Fisher Service Manager tfisher@lafontaine.com 734-661-8736
VAN BUREN TOWNSHIP, MI
Steven N|2024 GMC Sierra 2500 HD
Confirmed Service Customer
2/3/2025
Great service by everyone. Dave the service rep, the mechanics. In and out very quickly.
2/4/2025
Steven, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
MILAN, MI
James W|2024 Buick Envision
Confirmed Sales Customer
2/3/2025
Colin had reached out to me several times as my lease-end approached. Met with him, reviewed options, did a test drive, worked out a deal and drove home with new car. Colon was excellent.
COLIN MCWILLIAMS
2/4/2025
James, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC.. If you have any further questions, please give us a call. We're always happy to help! Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
PLYMOUTH, MI
Jonathan T|2021 GMC Acadia
Confirmed Service Customer
2/3/2025
Great customer service.
2/4/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
YPSILANTI, MI
Bob D|2025 GMC Sierra 1500
Confirmed Sales Customer
2/3/2025
Everyone I met and dealt with were pleasant and efficient.
EDWARD BORDEN
2/4/2025
Bob, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
BRIGHTON, MI
Gabriel F|2024 GMC Hummer EV SUV
Confirmed Service Customer
2/3/2025
Jacob communicated well and kept me informed about the work and timeframe. My vehicle was repaired and completed was promised. Very happy. Thank you!
2/5/2025
Gabriel, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC.. We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751, tfisher@lafontaine.com
SALINE, MI
Joseph D|2023 Buick Encore GX
Confirmed Service Customer
2/3/2025
I arrived early. The team was able to service the vehicle and have me back on the road before my original appointment time!! Great work! Thanks.
2/5/2025
Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
SALINE, MI
Trent J|2025 Buick Encore GX
Confirmed Sales Customer
2/3/2025
Great experience
RANDALL BLAKE
2/5/2025
Trent, thank you so much for the positive review! We're glad to hear we delivered a great experience. If there's anything further we can do for you, we are happy to help! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
JACKSON, MI
Katie D|2025 Buick Encore GX
Confirmed Sales Customer
2/4/2025
As many people do I was shopping around locally and throughout Michigan. I contacted LaFontaine via the bot on their website and was connected with Myles. He did an excellent job listening to what my “wants” were and made me feel that he was going to bat for me to his managers. Myles and his managers continued to contact me appropriately. I appreciated the interaction via text as I can not always answer my phone. Myles was excellent at follow up and checking in. I too am in sales and I thought he and team kept contacting without being annoying. Picking up the car was quick. In the end we drop 2 hours to Ann Arbor vs a dealership in Grand Rapids. The total package for my lease came in just over what I “wanted” because Myles really worked for me. I am in love with my Buick Encore!
MYLES GUICE
2/5/2025
Katie, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GRAND RAPIDS, MI
Arturo D|2024 GMC Sierra 2500 HD
Confirmed Service Customer
2/1/2025
Very satisfied with the service we have been with Lafontaine for many years and never been disappointed thank you guys
2/3/2025
Arturo, we appreciate you taking the time to leave us this feedback. Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again soon! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
John B|2025 Buick Envision
Confirmed Sales Customer
2/11/2025
It was an enjoyable experience working with Jeff. He is very knowledgeable and worked with us after the sale to learn about the many features of the car.
JEFFREY DIROSA
2/12/2025
John, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
SALINE, MI
Mark W|2024 GMC Sierra 1500
Confirmed Service Customer
2/12/2025
Excellent service, Communication, Turnaround Time. First time I ever had a video sent to me showing inspection. Definitely will be back.
2/12/2025
Mark, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MONROE, MI
Steve C|2023 GMC Sierra 1500
Confirmed Service Customer
2/12/2025
Went in for software update and an oil change.
2/12/2025
Steve, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you. Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
SALINE, MI
Amy F|2024 Buick Envision
Confirmed Sales Customer
2/18/2025
Everything went smoothly from sales to financing. Great experience
DAMON MEHRJOO
2/19/2025
Amy, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again soon!
YPSILANTI, MI
Pamela S|2023 GMC Acadia
Confirmed Service Customer
2/18/2025
Friendly and helpful the gentlemen that check us in an out
2/19/2025
Pamela, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again soon!
ANN ARBOR, MI
Thomas S|2024 Buick Envista
Confirmed Service Customer
2/19/2025
Professional, timely,efficent
2/20/2025
Thomas, it is great to hear everything was done quickly and to your satisfaction! Service Manager, TJ Fisher (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Doug Y|2025 Buick Encore GX
Confirmed Service Customer
2/24/2025
Great costumer service
2/25/2025
Doug, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to out Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com, if there's anything additional we can do for you.
WESTLAND, MI
Coreen A|2024 GMC Canyon
Confirmed Sales Customer
2/4/2025
Friendly, knowledgeable- answered all questions.
DAMON MEHRJOO
2/5/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
DEXTER, MI
Aidan S|2025 GMC Sierra 1500
Confirmed Sales Customer
2/13/2025
Dean was great to do deal with. He was patient as I weighed out options and different trim practices over a couple months and was always quick to respond to questions. Once I finally decided on a truck, he made the procurement and buying process as easy as could be. I would not hesitate to buy from Dean/LaFontaine again.
DEAN SIKKENGA
2/14/2025
Aidan, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC.. We sincerely value your business and look forward to your next visit!
ANN ARBOR, MI
Christina R|2025 Buick Enclave
Confirmed Sales Customer
2/18/2025
This is the second car in two months we have bought from Colin. He is always upfront and makes the car buying process smooth.
COLIN MCWILLIAMS
2/19/2025
Christina, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC.. Feel free to reach out to us if you need anything. Have a wonderful day. Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
PINCKNEY, MI
Michael C|2025 GMC 1500 Sierra
Confirmed Sales Customer
2/19/2025
Great service and fast. Definitely will recommend them to others
MYLES GUICE
2/20/2025
Michael, It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
SOUTH LYON, MI
Keith M|2018 GMC Canyon
Confirmed Service Customer
2/20/2025
All work done as previously discussed. Knowing in advance what services were needed was much better than finding out once i was at the dealership.
2/21/2025
Thank you for taking the time to let us know how we did. We hope you have a great day! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Leilah H|2024 Buick Envision
Confirmed Sales Customer
2/23/2025
Nick Leporowski and Jeff DiRosa were excellent in helping me get into my new lease.
JEFFREY DIROSA
2/24/2025
Leilah, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC.. If you have any further questions, please give us a call. We're always happy to help!
FARMINGTON, MI
Patrick H|2019 GMC Acadia
Confirmed Service Customer
2/25/2025
Adam provided excellent and informative support. The video inspections are highly valuable in understanding the technician's perspective, contributing to my continued patronage.
2/26/2025
Patrick, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
YPSILANTI, MI
Ronald M|2025 Buick Envision
Confirmed Sales Customer
2/25/2025
The whole experience was handled professionally and all involved were extremely friendly. My wife and I are very happy with our new Buick. Thanks to all. Dean, our salesman was awesome!!
DEAN SIKKENGA
2/26/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
SOUTH LYON, MI
Gail F|2014 Buick Encore
Confirmed Service Customer
2/25/2025
Great service and Dave Yanko was very helpful and efficient as always.
2/26/2025
Gail, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
ANN ARBOR, MI
Roland Y|2025 GMC Sierra 1500
Confirmed Sales Customer
2/26/2025
Damon was great. Made the purchasing experience seamless and stress free. Great at what he does and will be buying from him again. Huge asset!!
DAMON MEHRJOO
2/27/2025
Roland, we're happy to hear you had such a great experience with Damon! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
WEST BLOOMFIELD, MI
Michael S|2024 Buick Envision
Confirmed Sales Customer
2/26/2025
flawless my salesman was Perfect,
JEFFREY DIROSA
2/27/2025
Michael, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day. Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
LIVONIA, MI
Timothy G|2020 GMC Terrain
Confirmed Service Customer
2/28/2025
Everyone was polite and respectful.
3/2/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again soon!
JACKSON, MI
Stephanie B|2025 GMC Sierra 1500
Confirmed Sales Customer
2/28/2025
Everything went very smoothly. Shawn was wonderful!
SHAWN CLARK
3/2/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again soon!
DEXTER, MI
Shane F|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
2/28/2025
My appointment was just for an oil change and tire rotation. After inspection, the dealer said I didn’t need a tire rotation at this time. There was a recall on my truck and the dealer arranged to shuttle me home and picked me up later when the service was complete:
3/2/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again soon! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
DEXTER, MI
Katelynn V|2025 Buick Encore GX
Confirmed Sales Customer
3/2/2025
Jeff Dirosa provided excellent service, making the process of getting my new lease easy and painless.
JEFFREY DIROSA
3/3/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
PINCKNEY, MI
Vanessa S|2025 GMC Terrain
Confirmed Sales Customer
2/25/2025
Damon was awesome, exceeded all expectations and very kind about requests and urgency of vehicle need.
DAMON MEHRJOO
2/26/2025
Vanessa, we're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again. Service Manager, TJ Fisher, (734) 274-5751 or tfisher@lafontaine.com
BRIGHTON, MI
Pamela E|2025 GMC Yukon XL
Confirmed Sales Customer
2/26/2025
Matthew was great to work with and helped us purchase exactly what we were looking for. We went to Ann Arbor because we were not able to find the same vehicle closer to home.
MATTHEW MURPHY
2/27/2025
Pamela, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
FLUSHING, MI
Darren H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
2/26/2025
They reached out to us because of a recall, had our oil changed at the same time. We were given a vehicle for the day, even though it was only a few hours fix, so happy with the service and super nice people.
2/27/2025
Darren, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, (734) 274-5751 | tfisher@lafontaine.com
YPSILANTI, MI
Rachel L|2025 Buick Envision
Confirmed Sales Customer
3/2/2025
Shawn took great care of me & found Exactly what I wanted
SHAWN CLARK
3/3/2025
Rachel, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
LIVONIA, MI
Chauncey Q|2024 Buick Envision
Confirmed Sales Customer
3/4/2025
Colin McWilliams was our salesman. He was very attentive to our needs and made the process of renewing our lease options clear and concise. Simplistic transaction, he did a phenomenal job!!
COLIN MCWILLIAMS
3/5/2025
Chauncey, thank you for your kind review, we are happy to pass along your comments to Colin here at LaFontaine Buick GMC of Ann Arbor, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAMBERTVILLE, MI
Stefanie K|2025 Buick Enclave
Confirmed Sales Customer
3/4/2025
I've been driving for 22 years and have always leased my cars, but I've never experienced such exceptional service at a dealership. Initially, we considered buying my current car, then looked into purchasing a used car, and ultimately decided to lease a new one. Throughout the entire process, I requested pricing on multiple vehicles, and EJ Borden went above and beyond to assist me. He stayed in contact daily, kept me updated every step of the way, and never made me feel like a burden. The entire experience was seamless and stress-free.
EDWARD BORDEN
3/5/2025
Stefanie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COMMERCE TOWNSHIP, MI
Randall M|2016 Buick Verano
Confirmed Service Customer
3/2/2025
I appreciate the video.
3/3/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again soon! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
WHITMORE LAKE, MI
Christopher F|2025 GMC 3500HD Sierra
Confirmed Sales Customer
3/3/2025
The dealership ordered my truck for me, it came in extremely fast, and they delivered on everything that we discussed when it came time to sign the deal. I am completely satisfied with my vehicle purchase experience.
JEFFREY DIROSA
3/3/2025
We are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
MANCHESTER, MI
Jamar W|2024 GMC Sierra 1500
Confirmed Service Customer
3/4/2025
Great service
3/5/2025
Jamar, thank you for sharing your positive experience! Please don't hesitate to reach out our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com, if there's anything additional we can do for you.
YPSILANTI, MI
Michael V|2025 GMC Sierra 1500
Confirmed Sales Customer
3/4/2025
Had a very good experience.. I had stopped by the Ann Arbor dealership by chance, after having a very bad customer experience from another dealership. Dave came right out, was very knowledgeable and helpful. I really had no real intention of buying a vehicle that far away from my home, I live over an hour away and are surrounded by GM dealerships. But as compared different vehicles and talked to different salespeople, really no one impressed me as much as David. In this case, the salesperson sold the vehicle, not so much the vehicle selling itself. I own 3 insurance Agencies and two accounting firms, have 18 employees, 9 salespeople, if i had an office closer, Dave would be the first person I would try to hire away from someone. My advice is to keep that guy with your dealership and move him up the ladder, good employees are hard to find and harder to keep.
DAVID HUNT
3/5/2025
Michael, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, at (734) 274-5751 tfisher@lafontaine.com
COLDWATER, MI
Toni F|2025 Buick Envista
Confirmed Sales Customer
3/5/2025
I absolutely love working with Shawn! He works hard for me, but I don’t feel he’s pushy at all. I feel he works hard for my benefit.
SHAWN CLARK
3/6/2025
Toni, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
JACKSON, MI
Chantal Rougeau R|2014 Buick Enclave
Confirmed Service Customer
3/6/2025
My Advisor Adam did not inform me prior to servicing my vehicle that they did not feel safe to test drive my vehicle due to tire wear. The mechanic just hooked my car up to the computer told me they “didn’t see any codes” and they charged me. I feel it was just to get money. Adam could have simply gave me a courtesy call to make me aware they were unable to completely do the whole service inspection. Not just decide to do a partial service that didn’t fix the problem but only required me to flush my money down the drain with no issues resolved . This was a horrible experience!
3/7/2025
Chantal, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to our Service Manager, TJ Fisher, at tfisher@lafontaine.com or 734-661-8736 at your earliest convenience to discuss how we can turn this experience into a positive one.
VAN BUREN TOWNSHIP, MI
Angela W|2025 Buick Enclave
Confirmed Sales Customer
3/6/2025
My sales person made my experience great
AARON HARDING
3/7/2025
Angela, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC.. We are always more than happy to assist you if anything else comes up. Take care! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
DETROIT, MI
Thomas H|2024 GMC Terrain
Confirmed Sales Customer
3/7/2025
Jeff was extremely helpful. Since it was a 2024 Terrain, we had to search the GM list for up o five hundred miles. There were only two! Your team is great..
JEFFREY DIROSA
3/9/2025
Thomas, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, at (734) 274-5751 tfisher@lafontaine.com
DUNDEE, MI
Kirk E|2025 GMC Yukon XL
Confirmed Sales Customer
3/7/2025
Great experience, Colin and the rest of the team were amazing
COLIN MCWILLIAMS
3/9/2025
Kirk, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care! Service Manager, TJ Fisher, at (734) 274-5751 tfisher@lafontaine.com
WHITMORE LAKE, MI
Benjamin W|2025 Buick Enclave
Confirmed Sales Customer
3/7/2025
Dave made the experience incredibly enjoyable and stress free.
DAVID HUNT
3/9/2025
Benjamin, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Service Manager, TJ Fisher, at (734) 274-5751 tfisher@lafontaine.com
BRIGHTON, MI
Ashlei B|2025 Buick Envision
Confirmed Sales Customer
3/13/2025
Top notch experience. Colin took the time to listen to what I was looking for and my budget and within 15 minutes of us meeting he pulled a car around that checked all of the boxes. He made the experience pleasant and painless. I love my new Envision!!!
COLIN MCWILLIAMS
3/14/2025
Ashlei, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
CHELSEA, MI
Robert K|2017 Buick LaCrosse
Confirmed Service Customer
3/13/2025
Great job, great guys
3/14/2025
Robert, we really appreciate your feedback! We hope you have a great day! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
TRENTON, MI
Carla R|2024 GMC Sierra 3500 HD
Confirmed Service Customer
3/13/2025
Easy to find and get to. Staff were terrific and very helpful! My service advisor David Yanko was very helpful.
3/14/2025
Carla, we're glad to hear you found our staff was so helpful! We do hope we can be of assistance in the future. Take care! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
YPSI, MI
Lynne R|2019 GMC Canyon
Confirmed Service Customer
3/14/2025
oil change and tire rotation was completed and the cleaner for the engine
3/16/2025
Lynne, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, (734) 274-5751 or tfisher@lafontaine.com
ANN ARBOR, MI
Kevin E|2018 GMC Terrain
Confirmed Service Customer
3/6/2025
Your dealership never disappoints me as a customer. Your dealership always delivers "benchmark level" customer-focused service.
3/7/2025
Kevin, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
NAPLES, FL
Danielle L|2025 GMC Acadia
Confirmed Sales Customer
3/7/2025
I worked with Jeff DiRosa throughout the whole process. He was so helpful to get me exactly what I need for my growing family that was still within my budget. He made the process seamless and I would definitely recommend him and this dealership to anyone who is looking for a new vehicle!
JEFFREY DIROSA
3/9/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BLACKLICK, OH
Daryl M|2024 GMC Canyon
Confirmed Service Customer
3/14/2025
Adam got my vehicle right in and updated the software quickly. Everyone was friendly and immediately helpful. Good dealership experience!
3/15/2025
Daryl, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Charles L|2024 GMC Canyon
Confirmed Service Customer
3/17/2025
Painless,very quick with the service, very nice person who greeted me Dave Yenko and took care of my truck.Thanks
3/18/2025
Charles, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
JACKSON, MI
Scott E|2024 GMC Canyon
Confirmed Service Customer
3/19/2025
The best dealership I have ever worked with.
3/20/2025
Scott, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.
ANN ARBOR, MI
Jacqueline V|2020 Buick Encore
Confirmed Service Customer
3/19/2025
Felt very comfortable and confident with repairs.
3/20/2025
Jacqueline, we appreciate you taking the time to leave us this feedback. Feel free to reach out to our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com us if you need anything. Have a wonderful day.
ANN ARBOR, MI
Daniel K|2025 Buick Enclave
Confirmed Sales Customer
3/19/2025
Sean was very helpful, knowledgeable, and explained the car in detail. Really a great guy!
SHAWN CLARK
3/20/2025
Daniel, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! Please don't hesitate to reach out to our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com, if there's anything additional we can do for you.
ANN ARBOR, MI
Kelly D|2025 GMC Terrain
Confirmed Sales Customer
3/14/2025
Prompt attention from the moment I walked in the door of the dealership. Staff made attempts to meet us on a personal level. They were excited to meet my expectations regarding the vehicle I wanted to see and to answer all of my questions.
DAMON MEHRJOO
3/16/2025
Kelly, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
CANTON, MI
Mohammad K|2025 Buick Envista
Confirmed Sales Customer
3/18/2025
Excellent Customer service from David
DAVID HUNT
3/19/2025
Mohammad, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
STERLING HEIGHTS, MI
Teresa W|2024 GMC HUMMER EV SUV
Confirmed Service Customer
3/21/2025
Excellent customer service! Very helpful and knowledgeable team!
3/22/2025
Teresa, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Service Manager, TJ Fisher (734) 274-5751 tfisher@lafontaine.com
WILLIS, MI
John B|2025 GMC Acadia
Confirmed Sales Customer
3/24/2025
Shawn Clark was very efficient and kept me informed of the status of my order. Process was as simple as possible given there is no way to get around signing the many legal documents.
SHAWN CLARK
3/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
ANN ARBOR, MI
Lisa M|2019 GMC Terrain
Confirmed Service Customer
3/25/2025
When I first arrived I was let in and I didn't have to wait. My Servant Consultant was Adam Blackwell which was so nice and funny. We figured out that my appointment wad next week. We had a good laugh and he was able to take me in. Along with the oil change I needed washer fluid and a new wiper blade for my back window. Not thinking about it until the next day I was looking at the paper work. The last page I received a GM Multi-Point Vehicle Inspection. Everything on that list states that my Windshield & Wipers got an inspection result of "OK." My husband was driving the car today, March 25th, and the back wiper blade was never fixed. Then how did the Inspection give it an "OK" on my report?!?!
3/26/2025
Lisa, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact us so we can make your experience a positive one. TJ Fisher Service Manager tfisher@lafontaine.com 734-661-8736
YPSILANTI, MI
Lynne R|2025 GMC Terrain
Confirmed Sales Customer
3/31/2025
Getting my new SUV was a pleasure at LaFontaine Buick GMC, in Ann Arbor. I wasn't sure what exactly I needed to have in the vehicle until I sat inside one, and it didn't have powered seat for the driver. Being extremely short, when I got the seat forward so I could reach the pedals, there was no room for me to reach the release on the seat to back it up slightly to be able to get out. Then the lift gate, I raised it easy enough, but was about 4 inches from reaching the tailgate hand hold to get it back down. No problem for Matthew Murphy, he told me will look for power seat and power tailgate.
MATTHEW MURPHY
4/1/2025
Lynne, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Maia S|2025 Buick Envision
Confirmed Sales Customer
3/20/2025
Dave was extremely helpful! He helped me through the process and did everything he could to get me the car I wanted.
DAVID HUNT
3/21/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ANN ARBOR, MI
Sharon E|2025 GMC Acadia
Confirmed Sales Customer
3/20/2025
Colin was fantastic. I was surprised at how long the signing took the day I picked up the car. My last lease 2 years ago from LaFontaine was quick and easy. I filled out all forms online, submitted docs via email and someone drove the car out to me. This time even after doing everything online and via email, it still took 2 hours to sign even more papers and refuse even more warranty products thrown my way. Why the difference?
COLIN MCWILLIAMS
3/21/2025
Sharon, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts. Service Manager, TJ Fisher, (734) 274-5751, tfisher@lafontaine.com
CANTON, MI
Kevin L|2025 Buick Encore GX
Confirmed Sales Customer
3/21/2025
Dave Hunt was great!! He found the exact vehicle I wanted, and negotiated a great price for me. He made the lease trade experience quick and easy. Thank you Dave!!
DAVID HUNT
3/22/2025
It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Michael N|2025 GMC Sierra 1500
Confirmed Sales Customer
3/25/2025
Satisfied with the service
DAMON MEHRJOO
3/26/2025
Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again soon!
GRASS LAKE, MI
Paulette S|2023 GMC Yukon XL 1500
Confirmed Service Customer
3/28/2025
It was just great.
3/30/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Richard F|2025 Buick Encore GX
Confirmed Sales Customer
3/31/2025
Very pleasant easy to purchase our vehicle
JEFFREY DIROSA
4/1/2025
We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MILAN, MI
Amy K|2025 GMC Yukon
Confirmed Sales Customer
4/2/2025
I recently purchased a new Yukon and had a great experience with my salesman Jeff Dirosa. The process was very quick and smooth..
JEFFREY DIROSA
4/3/2025
Amy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Angelina P|2025 GMC Acadia
Confirmed Sales Customer
4/2/2025
Dave was great in working with me to find what I needed and process it all.
DAVID HUNT
4/4/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
ADRIAN, MI
Cathi S|2020 GMC Terrain
Confirmed Service Customer
4/2/2025
Plesant and quick; also followed up next day to check on how the car was running.
4/4/2025
Thank you so much for the positive review! We look forward to your next visit! Take care! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
PINCKNEY, MI
Brittney R|2025 GMC Acadia
Confirmed Sales Customer
4/2/2025
From start to finish, our visit was great! Angela was very friendly and helpful each time we talked with her on the phone. We drove from Indiana (3 hours away) and it was definitely worth it. Shawn was fantastic. He was extremely helpful with getting things ready for us in the days leading up to our appointment to make things as smoothly as possible. He answered every question I had promptly. Shawn had everything ready to go for us when we got there. While we were waiting for paperwork he was out detailing and putting gas in the new car so we wouldn't have to wait. Our experience was fantastic!
SHAWN CLARK
4/5/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC. If you have any further questions, please give us a call. We're always happy to help!
CHESTERTON, IN
Jerry L|2025 Buick Enclave
Confirmed Sales Customer
4/7/2025
Myles is a really nice guy and very familiar with the vehicle features.
MYLES GUICE
4/9/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again soon! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Jeffrey D|2024 GMC Terrain
Confirmed Service Customer
4/7/2025
Service department exceeded my expectations.
4/9/2025
Jeffrey, we're pleased to know we have been able to exceed your expectations and really help you out! We hope to see you soon!
SALINE, MI
Timothy L|2025 GMC Sierra 2500 HD
Confirmed Service Customer
4/7/2025
Overall the experience was very good. The only issue I had was the mechanic was supposed to top off the DEF Fluid and forgot to do so. The Dealership took care of it after the fact though.
4/9/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PINCKNEY, MI
Corey S|2024 GMC Terrain
Confirmed Service Customer
4/9/2025
In and out within timeframe they mentioned. Quote was pretty accurate and waiting room was nice.
4/10/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
YPSILANTI, MI
Daniel H|2023 GMC Sierra 1500
Confirmed Service Customer
4/9/2025
I had an appointment that was on time and they said it would be completed in 1 hour and it was. It shows they respect my time when a lot of dealerships do not.
4/10/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
SALINE, MI
Robert M|2021 GMC 1500 Sierra
Confirmed Service Customer
3/31/2025
Best service I have ever received at a dealership. Great job of communication.
4/2/2025
Robert, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do! Service Manager, TJ Fisher, (734) 274-5751, tfisher@lafontaine.com.
IRONS, MI
Laurie R|2025 Buick Encore GX
Confirmed Sales Customer
4/6/2025
Damon is always a pleasure
DAMON MEHRJOO
4/9/2025
Laurie, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC., and we hope to see you again soon! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
YPSILANTI, MI
Marissa K|2025 Buick Envista
Confirmed Sales Customer
4/10/2025
My salesman was very kind and efficient
SHAWN CLARK
4/11/2025
Marissa, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
PINCKNEY, MI
Cheri A|2018 Buick Encore
Confirmed Service Customer
4/11/2025
Dave is always so helpful and kind to me
4/12/2025
Cheri, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Chris V|2025 Buick Enclave
Confirmed Sales Customer
4/11/2025
Working with Colin was great. He worked hard to understand what we wanted, and when the vehicles weren't readily available, he continued working to find one. We were able to negotiate a fair price without too much difficulty, and he was even able to get a better than expected interest rate on our loan.
COLIN MCWILLIAMS
4/13/2025
Chris, thank you for your kind review, we are happy to pass along your comments to Colin here at LaFontaine Buick GMC of Ann Arbor, INC.! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
BRIGHTON, MI
Nevin P|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
4/15/2025
Dave took care of all my concerns quick
DAVID HUNT
4/16/2025
Nevin, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751, tfisher@lafontaine.com
SOUTH ROCKWOOD, MI
Mark T|2025 GMC Sierra 1500
Confirmed Sales Customer
4/15/2025
They were first class from my first contact with them via their online chat. They made it easy to deal with them and I feel looked out for my best interest and made me feel like I was a priority.
EDWARD BORDEN
4/16/2025
Mark, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again soon! Service Manager, TJ Fisher, (734) 274-5751, tfisher@lafontaine.com
SOUTH HAVEN, MI
Douglas A|2021 GMC 3500HD Sierra
Confirmed Service Customer
4/13/2025
Great team, quick service.
4/14/2025
Douglas, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com if there's anything additional we can do for you.
DEXTER, MI
Mary P|2017 GMC Terrain
Confirmed Service Customer
4/14/2025
Always very thorough. Great in communicating the status of the condition of all parts during the initial inspection. I love the video of the inspection that they send directly to my iPhone while waiting in the waiting room. Inform you of anything that is, or might become, an issue and the cost to take care of it. Very nice from start to finish!
4/15/2025
Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
GRASS LAKE, MI
Paula P|2025 Buick Envision
Confirmed Sales Customer
4/15/2025
Sales person was very accommodating
DAVID HUNT
4/16/2025
Paula, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
ROSCOMMON, MI
Stephanie T|2025 Buick Encore GX
Confirmed Sales Customer
4/16/2025
Great service
DAVID HUNT
4/16/2025
Stephanie, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
YPSILANTI, MI
Allen J|2023 Chevrolet Camaro
Confirmed Service Customer
4/16/2025
As always, TJ and his team do a fast and efficient job. Very courteous and easy to work with. Thank you!
4/16/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Robyn O|2025 GMC Yukon
Confirmed Sales Customer
4/22/2025
We had a fast and dependable experience
COLIN MCWILLIAMS
4/23/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
SOUTH LYON, MI
Elizabeth S|2024 Buick Enclave
Confirmed Service Customer
4/22/2025
I was appalled that you now charge 3% to use a credit card, yet don’t accept personal checks! What a way to alienate your long term customers like myself. Do you really expect your customers to carry huge amounts of cash to avoid the 3% surcharge?
4/23/2025
Elizabeth, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. TJ Fisher Service Manager tfisher@lafontaine.com 734-661-8736
ANN ARBOR, MI
John W|2024 GMC Yukon XL 1500
Confirmed Service Customer
4/17/2025
It was a great experience. I scheduled my appointment and arrived early. They got me right in and returned my vehicle ahead of expectations.
4/18/2025
John, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, (734) 274-5751 or tfisher@lafontaine.com
SOUTH LYON, MI
Karen A|2024 Buick Encore GX
Confirmed Service Customer
4/18/2025
TJ was very welcoming. He explained process very clearly.
4/20/2025
Karen, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
CANTON, MI
Robert B|2025 GMC 2500HD Sierra
Confirmed Sales Customer
4/22/2025
My sales person was the best, Kurt made it easy and simple to understand.
BRENDAN RADEN
4/23/2025
Robert, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAVISBURG, MI
Dennis D|2025 GMC Yukon
Confirmed Sales Customer
4/23/2025
Shawn worked hard to get me the vehicle I wanted !
SHAWN CLARK
4/24/2025
Dennis, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, (734) 274-5751, tfisher@lafontaine.com.
PLYMOUTH, MI
Mandhir M|2025 GMC 1500 Sierra
Confirmed Sales Customer
4/24/2025
EJ very helpful, experienced sales representative
EDWARD BORDEN
4/25/2025
We're happy to hear you had such a positive experience with our team! Thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again.
ADRIAN, MI
Nicole M|2025 Buick Envista
Confirmed Sales Customer
4/24/2025
It was excellent! David Hunt went above and beyond.
DAVID HUNT
4/25/2025
Nicole, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MARSHALL, MI
Mark P|2025 GMC 1500 Sierra
Confirmed Sales Customer
4/24/2025
Responsive, friendly and courteous
EDWARD BORDEN
4/25/2025
Thank you so much for your positive comments about LaFontaine Buick GMC of Ann Arbor, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!
SALINE, MI
Gordon L|2022 Chevrolet Tahoe
Confirmed Service Customer
4/25/2025
The experience was great. Dave Yanko and TJ Fisher are a pleasure to work with.
4/27/2025
Gordon, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, (734) 274-5751. tfisher@lafontaine.com.
SALINE, MI
Kenneth C|2024 Buick Envision
Confirmed Service Customer
4/23/2025
In and out on time.
4/23/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
MILAN, MI
Samantha P|2025 Buick Envista
Confirmed Sales Customer
4/24/2025
The sales guy was fine. Other than the comment "we barley make anything anymore off these cars" BS. The car I purchased has a loose trunk door and squeaks every bump you hit. I tired calling up to the dealership no one would answer. I tired texting the dealership & the sales guy multiple times with no response. But of course when I was trying to make the purchase they responded in record time with no problem. The finance guy was rushing through the entire process the whole time. Very dissatisfied and will never purchase a car from here again.
MATTHEW MURPHY
4/25/2025
Samantha, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
NEW BOSTON, MI
Jesse W|2025 GMC Sierra 1500
Confirmed Sales Customer
4/25/2025
Nick and Dean are great
DEAN SIKKENGA
4/28/2025
Jesse, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
MILFORD, MI
Theresa P|2023 GMC Acadia
Confirmed Service Customer
4/27/2025
great service- everyone is always super friendly and service is usually before the expected timeframe!
4/28/2025
We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!
TECUMSEH, MI
John M|2020 GMC 1500 Sierra
Confirmed Service Customer
4/27/2025
You are the only service center I know that’s takes a video of the service they have done my vehicle!
4/28/2025
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, (734) 274-5751 or tfisher@lafontaine.com
CHELSEA, MI
Nicholas H|2024 GMC Yukon
Confirmed Service Customer
4/28/2025
was in a pinch to get an oil change and tire fix for a road trip. y’all made it happen. much appreciated.
4/29/2025
Nicholas, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Austin P|2025 Buick Enclave
Confirmed Sales Customer
4/30/2025
The process was fast and easy! I will shop here again!
MYLES GUICE
5/1/2025
We are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
GRAND RAPIDS, MI
Bonnie C|2025 Buick Encore GX
Confirmed Sales Customer
4/28/2025
Helpful and informative advice. Very satisfied with my service
COLIN MCWILLIAMS
4/29/2025
Bonnie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ANN ARBOR, MI
Kathryn F|2018 GMC Terrain
Confirmed Service Customer
4/29/2025
Everyone was helpful but I had a time deadline and I had to hunt someone up to get my car. I will not come back for oil change, the prices are out of line with other service providers.
4/30/2025
Kathryn, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us. We look forward to hearing from you. TJ Fisher Service Manager tfisher@lafontaine.com 734-661-8736
MICHIGAN CENTER, MI
Stephen C|2024 Buick Envision
Confirmed Sales Customer
4/29/2025
Jeff DiRosa is great to work with and always makes sure we are completely satisfied. I have gone to Jeff for our last 3 vehicles and he will be who I will continue to use in the future.
JEFFREY DIROSA
4/30/2025
Stephen, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
YPSILANTI, MI
Michael M|2020 Buick Envision
Confirmed Service Customer
4/29/2025
Several service items completed well and on schedule. Particularly like the video inspection.
4/30/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again soon! Service Manager, TJ Fisher, (734) 274-5751, tfisher@lafontaine.com
ANN ARBOR, MI
Jennifer S|2025 GMC Sierra 1500
Confirmed Sales Customer
4/29/2025
Dave Hunt has been very helpful during the process of leasing my vehicles. For my past two leases & current lease.
DAVID HUNT
4/30/2025
Jennifer, we really appreciate your feedback! Feel free to reach out to Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com if you need anything. Have a wonderful day.
SALINE, MI
Thomas Z|2025 Buick Enclave
Confirmed Sales Customer
4/29/2025
Excellent Experience. Our Sales Rep Jeff Dirosa was exceptional. He was knowledgeable with all of our questions, patient, and extremely helpful. I would highly recommend Jeff Dirosa, and Lafontaine Buick GMC to my neighbors and friends.
JEFFREY DIROSA
4/30/2025
Thomas, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
JACKSON, MI
Jeanine N|2025 Buick Encore GX
Confirmed Sales Customer
4/30/2025
Car was delivered to your Fenton store for pick up
BRENDAN RADEN
5/1/2025
Jeanine, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care! Service Manager, TJ Fisher, (734) 274-5751, tfisher@lafontaine.com.
ROCHESTER HILLS, MI
David P|2019 Buick Enclave
Confirmed Service Customer
4/30/2025
Staff was very professional and competent.
4/30/2025
David, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com if there's anything more we can do!
CHELSEA, MI
Autumn D|2021 GMC Terrain
Confirmed Service Customer
4/30/2025
Made me feel like family, and was an overall good experience. Came in only for an oil change and ended up leaving with a brand new terrain.
5/1/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
VAN BUREN TOWNSHIP, MI
Timothy E|2023 GMC SIERRA 1500
Confirmed Service Customer
5/2/2025
Good quality service. I would like to see service times reduced. 90 minutes plus for service with an appointment is getting a little long. I think about 1 hour is a better service time.
5/3/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact TJ Fisher our Service Manager at tfisher@lafontaine.com or 734-661-8736 to discuss your concerns, as your satisfaction is of utmost importance to us.
CHELSEA, MI
Antonio P|2023 GMC Acadia
Confirmed Service Customer
5/9/2025
Dave Yanko makes that dealership service experience very special!
5/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
ROSCOMMON, MI
Becky D|2024 Buick Encore GX
Confirmed Service Customer
5/9/2025
Very professional service
5/12/2025
Becky, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day. Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Cecilia F|2025 GMC Terrain
Confirmed Sales Customer
5/12/2025
This was our second time purchasing from Lafontaine Ann Arbor. It was a quick and pleasant experience. Jeff Dirosa builds the relationship and comes through for the customer. There are not a lot of sales people like him left in this industry.
JEFFREY DIROSA
5/12/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC. If you have any further questions, please give us a call. We're always happy to help!
HOWELL, MI
Kristopher P|2024 GMC Terrain
Confirmed Service Customer
5/12/2025
Dave and the rest of the service team are always great to me. They make sure I am aware of any potential issues ahead of time so I don’t get surprised by a repair emergency.
5/13/2025
Kristopher, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
CLINTON, MI
Vickie H|2024 Buick Envision
Confirmed Service Customer
4/30/2025
Personable friendly competent service! Thank you
5/1/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
MILAN, MI
Michele M|2025 Buick Envista
Confirmed Sales Customer
5/7/2025
Good
DAMON MEHRJOO
5/8/2025
Michele, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
WESTLAND, MI
Tiffany D|2025 Buick Envista
Confirmed Sales Customer
5/9/2025
The entire staff was great, from EJ to finance. Thanks for a great experience
EDWARD BORDEN
5/11/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager TJ Fisher, at (734) 274-5751 tfisher@lafontaine.com
NEWPORT, MI
Leslie F|2024 Buick Envision
Confirmed Service Customer
5/9/2025
Very good service I liked the oil change video
5/12/2025
Leslie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please reach out to our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com. We're always happy to help!
CLINTON, MI
Debbie F|2018 Buick Enclave
Confirmed Service Customer
5/12/2025
Dave was very courteous and listened to our concerns to address the issue with our Buick Enclave. We were very pleased with the service we received.
5/13/2025
Debbie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
PINCKNEY, MI
Chin-Mo R|2019 GMC Terrain
Confirmed Service Customer
5/12/2025
Service was good. But, the invoice I was given is 606.78, my credit card charge amount is 624.98. I was wondering if I missed anything?
5/13/2025
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to our General Manager, John Hurley, or jhurley@lafontaine.com at 734-418-9174 when you have a chance. Thank you, and we look forward to hearing from you.
ANN ARBOR, MI
Gregory T|2025 GMC Acadia
Confirmed Sales Customer
5/13/2025
Your sales staff worked hard to find the right vehicle for us.
COLIN MCWILLIAMS
5/14/2025
Gregory, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to call Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com. Have an awesome day!
GRASS LAKE, MI
Stacie B|2017 Buick Encore
Confirmed Service Customer
5/13/2025
Your service advisors were very helpful. My car was repaired and in and out in 24 hours for a very reasonable price. I liked the text messaging system for approving work instead of playing phone tag. Will definitely be back for all my Service needs.
5/14/2025
Stacie, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
ANN ARBOR, MI
Ryan D|2025 Buick Envista
Confirmed Service Customer
5/14/2025
Service was great and repairs were done in a timely manner. I love the diagnostic video that was sent! What a great touch that truly shows how this dealership goes the extra mile! Adam Blackwell took care of me again, and I can’t say enough great things about him and his wonderful customer service! Give him a promotion or a raise! Overall I am very satisfied with this service department.
5/16/2025
Ryan, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help! TJ Fisher Service Manager, (734) 274-5751 tfisher@lafontaine.com
YPSILANTI, MI
Brittany T|2021 GMC Terrain
Confirmed Service Customer
5/16/2025
Told me it would take 2 hours to service my vehicle and still kept my car for 6 hours. Not only that but it took 3 hours to get an appraisal after I explained that I was interested in trading it in. It took for me to show up to get the status of my car and get the appraisal (that all of a sudden only took 30 minutes to do once I showed up). This wasn’t a great experience, but, unfortunately, is pretty typical with Lafontaine. I’ve had 3 different cars with Lafontaine (Toyota, Kia, and GMC) and Kia has offered the best service. Not sure I’ll bring my GMC back here for service.
5/17/2025
Brittany, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us 734-661-8736. TJ Fisher Service Manager tfisher@lafontaine.com 734-661-8736
VAN BUREN TOWNSHIP, MI
Patrick H|2019 GMC Acadia
Confirmed Service Customer
5/19/2025
Easy scheduling, Awesome service, quick diagnosis
5/19/2025
Patrick, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.comif there's anything additional we can do for you.
YPSILANTI, MI
Vicki S|2025 GMC Acadia
Confirmed Sales Customer
5/20/2025
Smooth and easy
JEFFREY DIROSA
5/21/2025
Vicki, we want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
WILLIS, MI
Darlene P|2025 Buick Enclave
Confirmed Sales Customer
5/22/2025
Shawn Clark was my sales person and he was able to find me the SUV that had all the features I was looking for. Shawn is the type of sales person that keeps me coming back to Lafontaine. I've leased 5 Acadias from Lafontaine and this is my first Enclave.
SHAWN CLARK
5/23/2025
Darlene, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
YPSILANTI, MI
Mark H|2025 GMC Sierra 1500
Confirmed Sales Customer
5/23/2025
Excellent service and sales agents
MATTHEW MURPHY
5/24/2025
Mark, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRIGHTON, MI
Hannah M|2025 GMC Sierra 1500
Confirmed Sales Customer
5/14/2025
Belynda was so helpful and amazing!
DAVID HUNT
5/15/2025
Hannah, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LINDEN, MI
Linda C|2016 Buick Encore
Confirmed Service Customer
5/14/2025
Dave Yanko assessed what was needed for my car, guys in back proceeded and I was out of there. Excellent service
5/15/2025
Linda, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
DEXTER, MI
Belynda L|2025 Buick Envista
Confirmed Service Customer
5/15/2025
Professional and friendly
5/16/2025
Belynda, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
ROMULUS, MI
Sharon B|2020 GMC Terrain
Confirmed Service Customer
5/17/2025
The customer service was great
5/19/2025
Sharon, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, (734) 274-5751 or tfisher@lafontaine.com
WILLIS, MI
John S|2021 GMC Acadia
Confirmed Service Customer
5/20/2025
No additional comments
5/21/2025
John, thank you for the star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
VAN BUREN TOWNSHIP, MI
Stephen H|2014 Buick Encore
Confirmed Service Customer
5/20/2025
Excellent service call, as usual. Was in and out in about 2 hours for the routine service performed at 100,000 miles.
5/21/2025
Stephen, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Shane F|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/21/2025
The dealer brought me home after dropping off my truck and picked me up when it was finished. They were able to diagnose the issue and fixed the issue in good time.
5/22/2025
Shane, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day. Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
DEXTER, MI
Natasha M|2022 GMC Acadia
Confirmed Service Customer
5/23/2025
The associate Adam was very professional and helpful. He went over and beyond. The part i needed to repair my sunroof was not available for weeks. Leaving me to deal with keeping dry until it com
5/24/2025
Natasha, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call so we can discuss your experience further. We look forward to hearing from you. TJ Fisher Service Manager tfisher@lafontaine.com 734-661-8736
YPSILANTI, MI
Gladella H|2025 Buick Envista
Confirmed Sales Customer
5/24/2025
I was extremely impressed with Randall Blake. He went over and above for me. He made sure I was satisfied with my car purchase, attended to well. He met me at the car rental and drove me to the dealership. That’s what I call superb service! Your dealership is very lucky having him. He’s truly a keeper!!!
RANDALL BLAKE
5/26/2025
Gladella, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Alexander M|2021 GMC 3500HD Sierra
Confirmed Service Customer
5/25/2025
Yes
5/26/2025
Alexander, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com if there's anything additional we can do for you.
ANN ARBOR, MI
Tom L|2025 GMC Sierra 1500
Confirmed Sales Customer
5/26/2025
Aaron was great to work with and very happy with purchase.
AARON HARDING
5/26/2025
Tom, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, (734) 274-5751, tfisher@lafontaine.com.
CHELSEA, MI
Yihan W|2025 Buick Envision
Confirmed Sales Customer
5/27/2025
I purchased a Buick Envision from Colin McWilliams. This has been the 3rd vehicle I purchased from him. Colin McWilliams is very professional and friendly. I will come back again for my next vehicle upgrade in the future
COLIN MCWILLIAMS
5/28/2025
Yihan, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751, tfisher@lafontaine.com
YPSILANTI, MI
Alton L|2025 Buick Encore GX
Confirmed Sales Customer
5/29/2025
Was a nice and easy process, thank you.
COLIN MCWILLIAMS
5/30/2025
Alton, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
TAYLOR, MI
Patricia R|2025 Buick Envision
Confirmed Sales Customer
6/2/2025
Exceptional Customer Care and Professional Service... Thank You Myles Guice for the VIP treatment in leasing my new Buick Envision.
MYLES GUICE
6/4/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
YPSILANTI, MI
Joe P|2018 Buick Encore
Confirmed Service Customer
6/2/2025
Fast and accurate
6/4/2025
Joe, thank you so much for your positive comments about LaFontaine Buick GMC of Ann Arbor, INC.! If you have any further questions, please give us a call. We're always happy to help! TJ Fisher, Service Manager (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Donna H|2025 Buick Encore GX
Confirmed Sales Customer
5/23/2025
Willing to find car we wanted at right price
DAMON MEHRJOO
5/24/2025
Donna, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
CLINTON, MI
Dorian R|2025 Buick Envista
Confirmed Sales Customer
5/26/2025
Very good
MATTHEW MURPHY
5/26/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
PLYMOUTH, MI
Emily C|2025 Buick Envision
Confirmed Sales Customer
5/26/2025
Everyone was pleasant and helpful. Saun was wonderful to work with. He was patient and worked really hard to ensure the process was seamless. Lauren is always a rock star!
SHAWN CLARK
5/26/2025
Emily, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com if there's anything additional we can do for you.
ANN ARBOR, MI
Jacqueline J|2025 Buick Envision
Confirmed Sales Customer
5/26/2025
Aaron made it smooth and easy, like always! I’ll never go anywhere else.
AARON HARDING
5/27/2025
Jacqueline, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
HIGHLAND, MI
Joseph D|2025 Buick Encore GX
Confirmed Sales Customer
6/2/2025
Colin got me into a car for the price I needed to be. Thank you!
COLIN MCWILLIAMS
6/4/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! If you have any further questions, please give us a call. We're always happy to help!
SALINE, MI
Lillian R|2023 GMC Acadia
Confirmed Service Customer
6/2/2025
Dave was very courteous and helpful starting with the scheduling of my appointment to the completion of my oil and tire rotation service.
6/5/2025
Lillian, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
YPSILANTI, MI
Chelse G|2025 GMC Terrain
Confirmed Sales Customer
6/2/2025
First time at the dealership and will definitely be returning Dave was an amazing salesman
DAVID HUNT
6/4/2025
Chelse, thank you for your kind review; we are happy to pass along your comments to Dave here at LaFontaine Buick GMC of Ann Arbor, INC.! We hope to see you soon! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
MILAN, MI
Gayann H|2017 GMC Canyon
Confirmed Service Customer
6/2/2025
My service coordinator is always looking out for me, and makes sure I am well taken care of/
6/4/2025
Gayann, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
DEXTER, MI
Alexander D|2024 Buick Envision
Confirmed Sales Customer
6/3/2025
Everyone was very responsive and pleasant to deal with.
BELYNDA LEWIS
6/4/2025
Alexander, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Kim C|2025 Buick Envision
Confirmed Sales Customer
6/12/2025
Salespersons were knowledgeable and helpful.
DAMON MEHRJOO
6/13/2025
Kim, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out to us if there's anything more we can do!
SALINE, MI
Mark K|2025 Buick Encore GX
Confirmed Sales Customer
6/16/2025
Was good
JEFFREY DIROSA
6/17/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
DEXTER, MI
Lance G|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/16/2025
I was having a rather urgent and need for a GMC repair to a 2024 truck. Seemed difficult because we were traveling. The repair seemed like it would be extremely time consuming. The team there did it immediately and at quality was incredible. I would never hesitate to not buy a vehicle from them!!!
6/17/2025
Lance, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
DAYTON, OH
Kyle G|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/17/2025
I wasn’t pushed or hassle about buying a vehicle. It was easy quick and smooth.
COLIN MCWILLIAMS
6/18/2025
Kyle, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
JACKSON, MI
Keith M|2018 GMC Canyon
Confirmed Service Customer
6/18/2025
The service for my Canyon was excellent. The billing portion left a very bad taste in my mouth . You charge a 3% fee to use a credit card but do not accept checks, on a bill of almost $3k that adds close to $100 to the bill. With simply bury the fist in your proving or forget the 3% But don’t tell me it’s one price term charge me another unless I use your limited acceptable payment.
6/18/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. TJ Fisher Service Manager tfisher@lafontaine.com 734-661-8736
ANN ARBOR, MI
Henry L|2023 GMC Acadia
Confirmed Service Customer
6/18/2025
Everyone was helpful and efficient
6/18/2025
Henry, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
ANN ARBOR, MI
Matthew L|2025 GMC Terrain
Confirmed Sales Customer
6/2/2025
Dave was awesome
DAVID HUNT
6/4/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
HOWELL, MI
Bob D|2025 GMC Sierra 1500
Confirmed Service Customer
6/3/2025
Met with friendly faces and smiles, and the service requested was performed well.
6/4/2025
Bob, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
BRIGHTON, MI
Eric R|2025 GMC Sierra 1500
Confirmed Sales Customer
6/3/2025
Collin was awesome. He was patient and understanding.
COLIN MCWILLIAMS
6/4/2025
Eric, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day. Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
CANTON, MI
Anthony B|2025 GMC Sierra 1500
Confirmed Sales Customer
6/4/2025
Very professional and got me into the vehicle I wanted at the price point I was comfortable with.
DAMON MEHRJOO
6/5/2025
Anthony, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
JACKSON, MI
David N|2025 Buick Envision
Confirmed Sales Customer
6/4/2025
great
JEFFREY DIROSA
6/5/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
ANN ARBOR, MI
Morna H|2014 Buick LaCrosse
Confirmed Service Customer
6/13/2025
My Service Person Dave Yanko was very professional and Danielle my Service Technician gave my car a complete inspection and make additional service recommendations.
6/15/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC. If you have any further questions, please give us a call. We're always happy to help!
YPSILANTI, MI
Duane G|2019 GMC 1500 Sierra
Confirmed Service Customer
6/17/2025
On time and on quote.
6/18/2025
Duane, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Cheri A|2018 Buick Encore
Confirmed Service Customer
6/19/2025
Everyone was kind and helpful and fit me in
6/20/2025
Cheri, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Deametrice H|2022 Buick Encore GX
Confirmed Service Customer
6/19/2025
Very professional from start to finish. Waiting area was accommodating and comfortable.
6/20/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
VAN BUREN TOWNSHIP, MI
Kevin E|2018 GMC Terrain
Confirmed Service Customer
6/19/2025
Adam Blackwell in the Service department is a Rock Star! He demonstrated the following attributes: Compassion, Accountability, Respect and Enthusiasm and Service. Adam CARES! Adam and the service tech (Danielle - another Rock Star!) recommended service on my vehicle that was needed that I overlooked. They were able to respond with the needed service within the time constraint I placed, to ensure that when I left the service department, my vehicle would be operated in the safest possible manner. Too bad that the rating stops at 5 Stars... I would have rated higher, if possible.
6/20/2025
Kevin, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again soon! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
NAPLES, FL
Alexander G|2025 GMC Sierra 1500
Confirmed Sales Customer
6/22/2025
Colin is very responsive and was willing to listen to our vehicle needs and put us in the right vehicle for the right price.
COLIN MCWILLIAMS
6/23/2025
Alexander, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
ANN ARBOR, MI
Larry G|2010 Buick Enclave
Confirmed Service Customer
6/23/2025
Adam did an excellent job of outlining the services needed on this visit. During the inspection, he pointed out evidence of mice chewing the hood headliner and suggested using Irish Spring soap as a deterrent. The job was completed in the time frame promised. Providing shuttle service is a great bonus. The drivers were friendly and drove safely. I now feel confident taking the Buick on vacation to the U.P.
6/24/2025
Larry, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Sara F|2025 GMC Sierra 1500
Confirmed Sales Customer
6/24/2025
Process was quick and easy.
DEAN SIKKENGA
6/25/2025
Sara, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
TECUMSEH, MI
Franklin M|2025 GMC Canyon
Confirmed Sales Customer
6/25/2025
Leased a new truck
DAVID HUNT
6/26/2025
Franklin, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
DEXTER, MI
Gabrielle C|2025 GMC Acadia
Confirmed Sales Customer
6/19/2025
Colin was fantastic and worked so hard to make this sale happen. The car had originally been on trade to another dealership but he was able to complete my purchase
COLIN MCWILLIAMS
6/20/2025
Gabrielle, thank you for your kind review; we are happy to pass along your comments to Colin here at LaFontaine Buick GMC of Ann Arbor, INC.! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
BATH, MI
Mary M|2025 Buick Encore GX
Confirmed Service Customer
6/20/2025
Pleasant and efficient
6/23/2025
Mary, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, (734) 274-5751 or tfisher@lafontaine.com
CANTON, MI
Quentin M|2025 GMC Sierra 1500
Confirmed Sales Customer
6/20/2025
My experience at this dealership was amazing from start to finish. Belynda and Shirley took great care of me from the moment I contacted the dealership, and provided me with lots of knowledge on my new vehicle throughout the entire process to make sure I was making the best decision for me. I had a horrible experience at another dealership, and the service I was given by Belynda and Shirley made we want to continue being a GM customer.
BELYNDA LEWIS
6/23/2025
Quentin, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day. Service Manager, TJ Fisher, (734) 274-5751 or tfisher@lafontaine.com
DETROIT, MI
Ronald R|2023 GMC Acadia
Confirmed Service Customer
6/20/2025
Servuce was excellent
6/23/2025
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
YPSILANTI, MI
Mira R|2022 Buick Enclave
Confirmed Service Customer
6/23/2025
Wonderful facility. Waiting room equipped with comfortable seating and the best beverage dispenser I have ever had!!!
6/24/2025
Mira, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care! Service Manager, TJ Fisher (734) 274-5751 tfisher@lafontaine.com
JACKSON, MI
Brittany B|2025 GMC Sierra 1500
Confirmed Sales Customer
6/24/2025
Dave was amazing as always and made the whole experience quick and easy
DAVID HUNT
6/25/2025
Brittany, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PLYMOUTH, MI
Jason H|2020 GMC Acadia
Confirmed Service Customer
6/30/2025
It took way longer than it should have to diagnose a check engine light, the cost to replace the thermostat is ridiculous, needing to replace a thermostat at less than 80k miles is ridiculous, and the fact this issue has been present since a few days after purchasing this vehicle is ridiculous. We even reached out when the light first came on to our salesman and spoke to the service department. I was told there would be assistance when we did the repair but the shop said the code was stored and not current and chalked the steering assist/thermostat issue up to driving in a puddle. Then when we finally had time and the code was present we were told they'd do nothing for us.
7/3/2025
Jason, thank you for reaching out to us. We regret to hear about the situation you have described. Our General Manager, John Hurley would really like to speak with you more regarding this matter. Please reach out to us at jhurley@lafontaine.com 734-418-9174. We look forward to hearing from you.
JACKSON, MI
Kevin E|2018 GMC Terrain
Confirmed Service Customer
6/26/2025
I always receive benchmark-level, customer-focused service. I always am greeted by service reps in a kind, caring, friendly manner. Alissa cheerfully stepped in to assist me with my appointment because Adam was temporarily unavailable to check me in. I'm certain that any service rep would deliver the same top-notch service.
6/27/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751, tfisher@lafontaine.com.
NAPLES, FL
Robert P|2017 Buick Encore
Confirmed Service Customer
6/27/2025
Played phone tag with service department, my service rep did everything he could but it was clear they were busy with not enough help. Had no loaners available so i had to call off work 2 days. Played phone tag, received no video indicating the actual repairs that justify service pricing for maintenance. 2 seized calipers in 1 year with no service on both rear brakes without any warning. Other than that I am happy my vehicle is running again but it was clear the service department was short, aswell ad mechanic service video of damages not being done whatsoever.
6/29/2025
Robert, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to make this up to you. Please contact our Service Manager, TJ Fisher, at tfisher@lafontaine.com or 734-661-8736 so we can make your experience a positive one.
YPSI, MI
Charles E|2022 Buick Enclave
Confirmed Service Customer
6/28/2025
No problems , thanks
6/30/2025
Charles, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day. Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
SALINE, MI
Drew M|2026 GMC Terrain
Confirmed Sales Customer
6/28/2025
Great experience working with the team and Shawn from start to finish. Easy to get to and everyone on site was great.
SHAWN CLARK
6/30/2025
Drew, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
LEO, IN
Steven W|2024 GMC Sierra EV
Confirmed Sales Customer
6/30/2025
Great experience
JEFFREY DIROSA
7/1/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
YPSILANTI, MI
Todd M|2025 GMC Sierra 1500
Confirmed Sales Customer
7/1/2025
Goo
SHAWN CLARK
7/3/2025
Thank you for the high star rating! We hope you have a great day!
BAY CITY, MI
Kun W|2017 GMC Yukon
Confirmed Service Customer
7/1/2025
Unreasonable charges/prices for repeatedly repairing similar engine’s problems of my Yukon. Extremely unsatisfied and disappointed by how they have treated a loyal customer. I will not buy a gmc again- TRASH!!!
7/4/2025
We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact us so we can make your experience a positive one. TJ Fisher Service Manager tfisher@lafontaine.com 734-661-8736
ANN ARBOR, MI
Janet P|2025 Buick Envision
Confirmed Sales Customer
7/1/2025
My salesman , Hasina, was super......very patient with me!!!!!
HASINA DENTON
7/2/2025
We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
ADRIAN, MI
Matthew D|2025 GMC Sierra EV
Confirmed Service Customer
7/1/2025
Great customer service and communication.
7/2/2025
Matthew, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
GREGORY, MI
Stephen P|2025 GMC Sierra 1500
Confirmed Sales Customer
7/2/2025
Been working with shawn on/off past 2 months due to my schedule. Coming in and working with him was great. Took a bit longer then I hoped , but the experience was positive. Nothing negative. Will return for my next purchase hopefully with him again if he is still there in a few years
SHAWN CLARK
7/4/2025
Stephen, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to call our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com or stop by. Have an awesome day!
SOUTH LYON, MI
Gerard B|2025 Buick Enclave
Confirmed Service Customer
7/2/2025
Took less than an hour ,inspection, oil change and tire rotation
7/5/2025
Gerard, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help! TJ Fisher Service Manager (734) 274-5751 tfisher@lafontaine.com
WHITMORE LAKE, MI
Alan W|2025 GMC Acadia
Confirmed Sales Customer
7/7/2025
Overall process was very good and personnel were straight forward and helpful.
COLIN MCWILLIAMS
7/8/2025
Alan, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again soon! Service Manager, TJ Fisher, (734) 274-5751, tfisher@lafontaine.com
JACKSON, MI
Stephanie H|2024 GMC Acadia
Confirmed Service Customer
7/8/2025
Communication was great - starting from calling in to schedule, the inspection video, and communication from my service advisor as to status. Due to the holiday, the repair took a bit longer than expected, but I was notified and consulted every step of the way.
7/9/2025
Stephanie, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
SALINE, MI
Nancy C|2025 Buick Encore GX
Confirmed Service Customer
7/8/2025
Adam Blackwell made my experience smooth and easy. He walked me through what services to expect and answered all my questions. I felt that he was honest about my car’s condition and did not make me feel pressured to pay for additional services.
7/9/2025
Nancy, thank you for your kind review; we are happy to pass along your comments to Adam here at LaFontaine Buick GMC of Ann Arbor, INC.! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
YPSILANTI, MI
Latasha F|2025 GMC Sierra 1500
Confirmed Sales Customer
7/2/2025
Matthew was great. Attentive and thorough. It was my daughter’s first purchase. He made sure to take pics and even put a bow on the vehicle for us. Thank you!
MATTHEW MURPHY
7/4/2025
Latasha, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
YPSILANTI, MI
Allan K|2021 GMC 1500 Sierra
Confirmed Service Customer
7/5/2025
Greeting is good, new write up person being trained, that was ok, many questions about the details of the service were not well answered... just kept reiterating "GM highly suggests it" . Servive Includes full vehicle inspection and then they charged an additional $175 during that inpection to say my brake pads were low.. suddenly low because the monitor just turned on ??? I felt some what disregarded as if I didn't know what I was talking about in discussions withe write up folks. Ps I'm a mechanical engineer specializing in automotive quality development and mfg. It truly felt like a lot of " upsell".
7/8/2025
Allan, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. TJ Fisher Service Manager tfisher@lafontaine.com 734-661-8736
MANCHESTER, MI
Calvin C|2025 Buick Envision
Confirmed Sales Customer
7/7/2025
Amazing experience as always coming from Lafontaine thanks for everything you’ve done to help
SHIRLEY COFIELD
7/8/2025
Calvin, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
ANN ARBOR, MI
Laura V|2025 GMC Acadia
Confirmed Sales Customer
7/8/2025
Shawn was a great salesman. Found us a better interest rate loan than we even knew was out there. No one on the team tried to "push" anything on us, just explained everything and moved forward with our decisions without pressure. Offered a fair trade in value on our car. Made the entire purchase very easy. Great experience and I will be a return customer the next time I'm on the market.
SHAWN CLARK
7/9/2025
Laura, we're happy to hear you had such a great experience with our team! We sincerely value your business and look forward to your next visit!
CHELSEA, MI
Robert M|2025 GMC Sierra EV
Confirmed Sales Customer
7/9/2025
Loved the dealership and staff
DEAN SIKKENGA
7/10/2025
Robert, thank you so much for your positive comments about LaFontaine Buick GMC of Ann Arbor, INC.! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
BRIGHTON, MI
Terry G|2019 Chevrolet Tahoe
Confirmed Service Customer
7/9/2025
Came in for an oil change everything went well
7/10/2025
Thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
ANN ARBOR, MI
Tyrone B|2019 GMC Acadia
Confirmed Service Customer
7/11/2025
Always an easy process and again the video review is awesome.
7/14/2025
Tyrone, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day. Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
YPSILANTI, MI
Ethan S|2025 Buick Envista
Confirmed Sales Customer
7/12/2025
So great! Colin was awesome, quick, informative. Deserves all the praise in the world.
COLIN MCWILLIAMS
7/14/2025
Ethan, thank you for your kind review; we are happy to pass along your comments to Colin here at LaFontaine Buick GMC of Ann Arbor, INC.! Feel free to reach out to us if you need anything. Have a wonderful day. Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
John S|2021 GMC Acadia
Confirmed Service Customer
7/14/2025
Alissa Langworthy and Dave Yanko set me up very well, and the service was great. Alissa in particular was outstanding in communicating with me. What sank my rating to 3 stars was the delay caused by the unforeseen departure of one of your service crew members which caused my vehicle to be kept overnight. While I realize this event was unpredictable and beyond your control, it still sank your overall rating.
7/15/2025
John, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. TJ Fisher Service Manager tfisher@lafontaine.com 734-661-8736
VAN BUREN TOWNSHIP, MI
Kevin S|2025 Buick Envista
Confirmed Service Customer
7/14/2025
Had a 9:15 appointment for an oil change and to change tire pressure sensor. Got quoted $1000 to change sensors. Declined work which then put my car into a different bay which changed my appointment to “sometime in afternoon”. Ended up not getting oil changed, picked up car and won’t be back.
7/15/2025
Kevin, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 734-661-8736 when you have a chance. Thank you, and we look forward to hearing from you. TJ Fisher Service Manager tfisher@lafontaine.com 734-661-8736
PINCKNEY, MI
Mary N|2025 Buick Envista
Confirmed Sales Customer
7/14/2025
Experience was great
SHAWN CLARK
7/15/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
YPSILANTI, MI
Thomas G|2025 GMC Sierra 1500
Confirmed Sales Customer
7/16/2025
Colin is very helpful and makes the sale a painless process
COLIN MCWILLIAMS
7/17/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Steve C|2023 GMC Sierra 1500
Confirmed Service Customer
7/17/2025
Timely and professional
7/20/2025
Steve, it is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again. Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
SALINE, MI
Phyllis M|2024 Buick Envision
Confirmed Service Customer
7/8/2025
I had an appointment and was warmly welcomed, and checked in for an oil change. I was surprised to receive a text message to watch a video inspection of my car. Everything was completed in a timely manner to which I was very well pleased.
7/9/2025
Phyllis, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
CANTON, MI
Barbara M|2023 Buick Encore GX
Confirmed Service Customer
7/9/2025
Very professional people that helped me. Even had my car when finished right by the checkout station.
7/10/2025
Barbara, thank you so much for your positive comments about LaFontaine Buick GMC of Ann Arbor, INC.! We hope to see you soon!
ANN ARBOR, MI
Todd T|2025 GMC Yukon
Confirmed Sales Customer
7/10/2025
Very efficient, fast and very helpful.
DAVID HUNT
7/13/2025
Todd, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again soon! Service Manager, TJ Fisher, (734) 274-5751, tfisher@lafontaine.com
DEXTER, MI
Dennis M|2025 Buick Enclave
Confirmed Sales Customer
7/10/2025
Matt Murphy provided a stress free purchase experience. He couldn't do enough to accomodate my needs. LaFontaine is lucky to have him.
MATTHEW MURPHY
7/13/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
YPSILANTI, MI
Melvin E|2025 Buick Envista
Confirmed Sales Customer
7/18/2025
I had a great experience at the dealership! My first impression of the dealership was that it was clean and the staff were welcoming! I felt very comfortable in the dealership and felt like the technology was up to par. Wi-Fi, etc..
DAVID HUNT
7/21/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
CANTON, MI
Linda T|2025 Buick Envision
Confirmed Sales Customer
7/18/2025
The sales representative was friendly knowledgeableand very very helpful. I appreciate everything that the dealership did for me.
DAMON MEHRJOO
7/21/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
CANTON, MI
Jennifer M|2022 GMC Terrain
Confirmed Service Customer
7/21/2025
Love my LaFontaine dealership! Staff are friendly, professional and competent!
7/22/2025
Jennifer, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
DEXTER, MI
Joanne G|2016 Buick Regal
Confirmed Service Customer
7/21/2025
My car sat at the dealership for 24 hours before any mechanic looked at it. It turned out that my "check engine light" came on because my transmission fluid was 2 QUARTS LOW. There was no leak! I have brought my car to this dealership for ALL service with the belief that you would provide the best service. I am astonished that evidently no one ever checked the transmission fluid or topped it up when I got my oil changed.
7/22/2025
Joanne, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Please contact TJ Fisher, Service Manager at fisher@lafontaine.com or 734-661-8736 when you have an opportunity, and we will be more than happy to try and turn your experience around.
ANN ARBOR, MI
Karen A|2021 Buick Encore GX
Confirmed Service Customer
7/21/2025
I brought my car in because my engine light had come on. The problem was diagnosed that afternoon and I was hoping it would be resolved the next day. The next morning I received a call from Dave Yanko telling me it was ready and that GM would be covering the repair. Great news and great service!
7/22/2025
Karen, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ANN ARBOR, MI
Mary H|2024 GMC Canyon
Confirmed Service Customer
7/21/2025
Adam and TJ did a great job with customer service. Always greeted with a smile. Adam called and kept me informed as to how the repairs were going. If you need service ask for either of them.
7/22/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BROOKLYN, MI
Zachary W|2025 Buick Envista
Confirmed Sales Customer
7/22/2025
Jeff Dirosa was amazing to work with on the purchase of my new Buick Envista. Communication and Customer Service was outstanding!
JEFFREY DIROSA
7/23/2025
Zachary, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again soon!
YPSILANTI, MI
Douglas J|2025 Buick Envision
Confirmed Service Customer
7/23/2025
We love our salesperson Dave and also love the great Service department. Have brought our new Buick Envision in 2 times since purchasing it and had a great experience both times. Thank you!
7/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
YPSILANTI, MI
Joseph B|2025 GMC Sierra 1500
Confirmed Sales Customer
7/24/2025
I had a good sale Person in Brittney Norman👍
BRITTNEY NORMAN
7/25/2025
Joseph, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SOUTHFIELD, MI
Darren H|2020 GMC 2500HD Sierra
Confirmed Service Customer
7/24/2025
Came in for oil change. Was told air filter and cabin filter needed replacement. Was told price of filters but not told that $80 labor would be added. Filter price was equal to what online price i could buy. No problem replace them.
7/25/2025
Darren, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at 734-661-8736 when you have a chance. Thank you, and we look forward to hearing from you. TJ Fisher Service Manager tfisher@lafontaine.com 734-661-8736
MANCHESTER, MI
Kevin R|2025 GMC Canyon
Confirmed Sales Customer
7/22/2025
David Hunt did an great job in proving info and support in the sale
DAVID HUNT
7/23/2025
Kevin, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
THREE RIVERS, MI
Thomas S|2025 GMC Sierra 1500
Confirmed Sales Customer
7/23/2025
The entire experience was professional and pleasant. Shawn was accommodating and respectful of my time. Finance manager was professional and easy to deal with.
SHAWN CLARK
7/23/2025
Thomas, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MONCLOVA, OH
Ron E|2025 Buick Enclave
Confirmed Sales Customer
7/24/2025
EJ was very helpful and we enjoyed dealing with him.The overall experience was great
EDWARD BORDEN
7/25/2025
Ron, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again soon!
MOUNT PLEASANT, MI
Lynne B|2019 GMC Acadia
Confirmed Service Customer
7/28/2025
Good service, and timely
7/29/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again soon! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
CHELSEA, MI
Linda M|2025 Buick Encore GX
Confirmed Service Customer
7/28/2025
I was completely confused that our free oil change would result in a bill over 500.00. My car only has a bit over 4,000 miles on it. I understand that you don't cover the replacement of my tire, but was more than shocked and puzzled how a new vehicle could possible need an interior air filter replaced and a battery kit? My husband owns a 7 yr old truck and at his last oil change they said it needed a new interior air filter which we had installed- how could a relatively new car need one when his truck that travels the same exact roads went 7 yrs before requiring a replacement? We did not get these issues addressed. Is this what I can expect from my new buick each time I get an oil change? These other issues have nothing to do with service but found them equally as strange- one of your female employees was apply deodorant in the middle of the show room...... we were both shocked since the rest room was only a few feet away - and perhaps it is not your policy but previous dealerships that we have had service returned our vehicles washed after maintenance.
7/28/2025
Linda, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. TJ Fisher Service Manager tfisher@lafontaine.com 734-661-8736
DEXTER, MI
Clarence S|2025 Buick Envista
Confirmed Sales Customer
7/28/2025
We were treated very well by EJ, he was kind and accommodating. Everyone we met was just as friendly. Really felt like they cared.
EDWARD BORDEN
7/28/2025
Clarence, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
JACKSON, MI
Kevin B|2022 GMC 1500 Sierra
Confirmed Service Customer
7/25/2025
I had a recall that was started but couldn't be finished due to a backorder, so I drove the car for 6 weeks with a missing molding by the grill. Very frustrating but it happens. My $0.02 is that they should've had enough parts on hand to handle the volume of the recall. My advisor was excellent and the work was done on time and professionally. The payment experience left an awful taste in my mouth and as such I'll be looking for opportunities to have repairs done elsewhere when possible. My bill was $2,870.25 and I was told when paying that a 3% charge would be added if I used a credit card. I oferred a personal check and they said "No, we don't accept personal checks". Are you kidding me? You want me to walk in with $3K in cash? You want your service department handling that amount of cash? Unacceptable.
7/25/2025
Kevin, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (833) 270-6511 to discuss your concerns, as your satisfaction is of utmost importance to us. TJ Fisher Service Manager tfisher@lafontaine.com 734-661-8736
ANN ARBOR, MI
Theodore P|2023 GMC Sierra 1500
Confirmed Service Customer
7/28/2025
Experience was flawless.
7/29/2025
Theodore, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again soon! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
SALINE, MI
Kandi H|2025 Buick Encore GX
Confirmed Service Customer
7/29/2025
It was seemless starting from making the appointment to taking my car into the service bay. They took care of me and my needs.
7/30/2025
Kandi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
ANN ARBOR, MI
Niloofar K|2025 Buick Envista
Confirmed Sales Customer
7/30/2025
I had an excellent experience from start to finish. The staff was knowledgeable, helpful, and made the process smooth and stress-free
EDWARD BORDEN
8/3/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Edward S|2024 GMC Terrain
Confirmed Service Customer
8/1/2025
After service found the glove compartment door not reinstalled, also found several areas with oil Mark's on passenger and drivers side interior. This car is a denali with light interior. This should never be allowed to occur. Some could have gotten on my clothes if I hadn't seen it. I should think that a check prior to delivery to a customer is mandatory. It also smelled of oil. Not very happy with this type of service.
8/3/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. TJ Fisher Service Manager tfisher@lafontaine.com 734-661-8736
SALINE, MI
Bradley D|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/1/2025
Dave was very helpful and attentive. Very professional
8/4/2025
We're glad to hear you found our staff to be so knowledgeable and helpful! We hope to see you soon! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
CHELSEA, MI
Elizabeth B|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/1/2025
I had a wonderful expierince at the dealership
DEAN SIKKENGA
8/4/2025
Elizabeth, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
BELLEVILLE, MI
Cierra K|2026 GMC Sierra 1500
Confirmed Sales Customer
8/2/2025
We received an email from the dealership advertising the Sierra 1500 at a great lease price. We went in to inquire about the incentives and possibly get me out of my current Chevy lease early. Collin took the time to break down all of the incentives and what I currently qualified for. Unfortunately, I didn't meet some of the criteria to get the deal, but both Colin and Shirley worked with us to try and get as close to the offer price as they could. I ended up walking out with a new truck and a lower payment than my current lease.
COLIN MCWILLIAMS
8/4/2025
Cierra, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! Please don't hesitate to reach out to our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com.
CHEBOYGAN, MI
Vickie C|2019 Buick Encore
Confirmed Service Customer
8/4/2025
Car repair was done more quickly than expected, all staff were clear with their communication.
8/5/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
CHELSEA, MI
Jane D|2025 Buick Envista
Confirmed Sales Customer
8/5/2025
Everyone was really great especially Jeff Dirosa! No pressure and I am now leasing an awesome car!
JEFFREY DIROSA
8/6/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
SALINE, MI
Thomas G|2023 Chevrolet Colorado
Confirmed Service Customer
8/10/2025
Had oil filter and tire rotation done while I waited very professional.
8/12/2025
Thomas, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
WHITMORE LAKE, MI
Belynda L|2025 Buick Envista
Confirmed Service Customer
8/11/2025
👍
8/13/2025
Thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
ROMULUS, MI
Julie K|2024 Buick Envision
Confirmed Service Customer
8/11/2025
I had a positive experience in your service department. Dave was very friendly , helpful and explained everything clearly. My salesman Colin even came over to ask how things were going with my car. I appreciated that. I will be returning to your dealership for future services and would recommend.
8/14/2025
Julie, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
LAKELAND, MI
Steve C|2022 Buick Encore GX
Confirmed Service Customer
8/13/2025
Fast service
8/15/2025
Steve, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
SALINE, MI
Kyle L|2025 GMC Canyon
Confirmed Sales Customer
8/15/2025
Jeff was helpful, timely, and provided a great experience.
JEFFREY DIROSA
8/17/2025
Kyle, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRIGHTON, MI
Carol B|2019 Buick LaCrosse
Confirmed Service Customer
8/15/2025
Great as always.
8/17/2025
Carol, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
YPSILANTI, MI
Lauren P|2025 Buick Envista
Confirmed Sales Customer
8/15/2025
great experience
DAVID HUNT
8/18/2025
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
ANN ARBOR, MI
Patricia R|2025 Buick Envision
Confirmed Service Customer
8/16/2025
Absolutely exceptional service!!
8/18/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
YPSILANTI, MI
Michael W|2025 Buick Enclave
Confirmed Sales Customer
8/17/2025
All went smoothly
COLIN MCWILLIAMS
8/18/2025
Michael, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
CHARLEVOIX, MI
Gail F|2014 Buick Encore
Confirmed Service Customer
8/18/2025
Thank you for great service on my vehicle. David Yanko, service advisor, is always very friendly, helpful and efficient. Even though I had to have an additional repair added on after the inspection, my wait time was still very reasonable, and the waiting area was very clean. I appreciated that this issue was found and repaired. I like the easy online scheduling for service. My 2014 Buick Encore is still running well, thanks to the wonderful attention and maintenance provided by the service department.
8/19/2025
Gail, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
ANN ARBOR, MI
Belynda L|2025 Buick Envista
Confirmed Service Customer
7/29/2025
Professional and friendly
7/30/2025
Belynda, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
ROMULUS, MI
Nina S|2025 Buick Encore GX
Confirmed Sales Customer
7/31/2025
Excellent service!
COLIN MCWILLIAMS
8/3/2025
Nina, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
ANN ARBOR, MI
Julie S|2025 Buick Envista
Confirmed Sales Customer
7/31/2025
I had an absolutely amazing experience purchasing my car thanks to Damon Mehrjoo. He went above and beyond every step of the way-making the entire process seamless, stress-free, and even enjoyable. From the first conversation, he was incredibly professional, knowledgeable, and genuinely cared about helping me find the right vehicle. What stood out the most was how he took extra time to answer all my questions, walked me through every option, and made sure I felt confident and comfortable with my decision. He didn't just meet expectations-he exceeded them. The level of customer service I received was top-tier, and it's clear he truly takes pride in his work. If you're in the market for a new vehicle and want someone who is honest, responsive, and truly looks out for your best interests, I highly recommend working with Damon Mehrjoo
DAMON MEHRJOO
8/3/2025
Julie, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTH LYON, MI
Janet L|2025 Buick Enclave
Confirmed Sales Customer
8/4/2025
I purchased a new Enclave and the process was easy, positive and efficient.
MATTHEW MURPHY
8/5/2025
Janet, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, LaFontaine Buick GMC of Ann Arbor, INC.
ANN ARBOR, MI
Garry V|2026 GMC Sierra 1500
Confirmed Sales Customer
8/5/2025
Very good
SACHIN PATEL
8/6/2025
Garry, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
PETERSBURG, MI
Terry R|2026 GMC Sierra 1500
Confirmed Sales Customer
8/8/2025
The information was good. Easy to make a comfortable decision. Questions were answered with knowledge.
RANDALL BLAKE
8/11/2025
Terry, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
YPSILANTI, MI
Zachary M|2025 GMC Acadia
Confirmed Service Customer
8/22/2025
Received great service from Dave in the Service department!
8/24/2025
Zachary, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
NOVI, MI
Lauren F|2025 GMC Sierra 1500
Confirmed Service Customer
8/18/2025
Fast, efficient, fixed issue quickly
8/19/2025
Lauren, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
YPSILANTI, MI
Leon B|2025 Buick Encore GX
Confirmed Service Customer
8/20/2025
Maintenance was timely and staff was friendly. They were very helpful in working with me to get it scheduled as well, which was no small task with my work schedule.
8/21/2025
Leon, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ANN ARBOR, MI
Emily Z|2021 Buick Encore GX
Confirmed Service Customer
8/20/2025
Dave was tremendous helping to track down my warrantee. They provided excellent and quick service.
8/21/2025
Emily, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you. Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Timothy E|2023 GMC Sierra 1500
Confirmed Service Customer
8/21/2025
Work was done on time and as described
8/22/2025
Timothy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
CHELSEA, MI
Kari T|2015 Buick LaCrosse
Confirmed Service Customer
8/22/2025
brought in our build lacrosse for a wheel alignment. Service was fast and communication good.
8/25/2025
Kari, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
SALINE, MI
Stephen H|2025 Buick Encore GX
Confirmed Sales Customer
8/22/2025
Having been a customer of LaFontaine's service department since my family moved to Ann Arbor, I was familiar with the Dealership. Based upon my 11+ years of owning a Buick Encore, I decided to buy the same model, so I decided to visit LaFontaine. I visited the dealership together with my spouse and we were introduced to David Hunt who handled the sale. The overall experience was very pleasant, and Mr. Hunt was very professional. Other than buying a home, purchasing an Automobile is an extremely large purchase. We did go back and forth on a number of items and after some time reached agreement on the terms. We took delivery a few days ago and look forward to enjoying our new vehicle. You can be sure we will continue our service relationship with LaFontaine Buick of Ann Arbor. I do want to praise Mr. Hunt's professional behavior and his willing responses to our requests (Mainly in regard to the sales price) which helped to make the sale a pleasant experience.
DAVID HUNT
8/25/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC.. Thank you, and have a fantastic day! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
ANN ARBOR, MI
Mark L|2024 GMC Canyon
Confirmed Service Customer
8/27/2025
Outstanding service from start to finish! In and out in 30min, video of vehicle inspection was a really nice touch!
8/27/2025
Mark, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, (734) 274-5751 or tfisher@lafontaine.com
YPSILANTI, MI
Gail F|2014 Buick Encore
Confirmed Service Customer
8/27/2025
Thank you for helping me with the concern I raised. It was reassuring to know that you drove the car and inspected it. Dave Yanko is always very helpful. TJ called me to help arrange the shuttle ride. The shuttle driver is friendly. Everyone is always very helpful.
8/27/2025
Gail, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Phyllis S|2018 Chevrolet Equinox
Confirmed Service Customer
8/27/2025
Great timing!
8/28/2025
Phyllis, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
ANN ARBOR, MI
Charles R|2016 GMC Yukon
Confirmed Service Customer
8/27/2025
Customer service was great from start to finish, kept me informed every step of the way !
8/28/2025
Charles, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
YPSILANTI, MI
Frederick R|2016 Buick LaCrosse
Confirmed Service Customer
9/1/2025
1. The bill was higher than expected. 2. The 3% surcharge for using a credit card was not stated in the email message in which I received the bill. That came as a shock! They wouldn't accept a personal check - another shock! I had to walk to the UM credit union (luckily located down the street) to get a cashier's check. I was not happy! I did apologize to the cashier for revealing my annoyance; it wasn't her fault.
9/2/2025
Frederick, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact us so we can make your experience a positive one. TJ Fisher Service Manager tfisher@lafontaine.com 734-661-8736
ANN ARBOR, MI
Warick R|2025 GMC HUMMER EV
Confirmed Service Customer
9/1/2025
Dean and Colin were true professionals!
9/3/2025
Warick, thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again. Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
WESTLAND, MI
Lasondra B|2025 Buick Envision
Confirmed Sales Customer
9/7/2025
It was great working with Belynda Lewis and Ms. Shirley and the team at LaFontaine.
BELYNDA LEWIS
9/8/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
YPSILANTI, MI
Julie L|2022 Buick Envision
Confirmed Service Customer
8/24/2025
Great service
8/25/2025
Julie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
WHITMORE LAKE, MI
David D|2023 Buick Enclave
Confirmed Service Customer
8/29/2025
Customer rep Adam was very helpful and knowledgeable. Solved my lift gate issue quickly.
9/1/2025
David, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
SALINE, MI
Vince G|2025 GMC 1500 Sierra
Confirmed Sales Customer
9/1/2025
EJ is very honest, hardworking, and goes above and beyond always
EDWARD BORDEN
9/2/2025
Vince, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
SAINT CLAIR SHORES, MI
Aluisio D|2021 Buick Encore
Confirmed Service Customer
9/1/2025
Great service.
9/2/2025
Aluisio, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give a call to our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com. We're always happy to help!
SALINE, MI
Natalie D|2025 Buick Encore GX
Confirmed Service Customer
9/3/2025
Very friendly and professional! Excellent service and all my questions answered. Good job!
9/3/2025
Natalie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give a call to our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com. We're always happy to help!
ANN ARBOR, MI
Edward J|2023 GMC Sierra 2500 HD
Confirmed Service Customer
9/3/2025
good service and friendly people.
9/3/2025
Edward, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
ANN ARBOR, MI
William B|2025 GMC HUMMER EV SUV
Confirmed Service Customer
9/11/2025
Adam Blackwell worked with me to see that everything was accomplished that that needed to be done.
9/12/2025
William, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help! Service Manager, TJ Fisher, At (734) 274-5751 or tfisher@lafontaine.com
SALINE, MI
Patricia P|2026 GMC Terrain
Confirmed Sales Customer
9/11/2025
Couldn't have been more pleased. Shelly is the best! No hassle or being bombarded by sales people; got the vehicle that I wanted without going through hoops.
RICHELLE BROWN
9/12/2025
Patricia, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help! Service Manager, TJ Fisher, At (734) 274-5751 or tfisher@lafontaine.com
JACKSON, MI
Clement B|2025 Buick Encore GX
Confirmed Service Customer
9/8/2025
Service took very good care of me
9/9/2025
We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Service Manager, TJ Fisher, At (734) 274-5751 or tfisher@lafontaine.com
BELLEVILLE, MI
Corey S|2024 GMC Terrain
Confirmed Service Customer
9/9/2025
Service was good and staff was nice. Wait time was about 5-10 minutes…busier than usual.
9/10/2025
Corey, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
YPSILANTI, MI
Chris V|2025 Buick Enclave
Confirmed Service Customer
9/9/2025
Very smooth drop off. The representative was friendly and professional. Could not have asked for an easier process. Thank you.
9/10/2025
Chris, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
BRIGHTON, MI
Gloria S|2023 Buick Encore GX
Confirmed Service Customer
9/10/2025
Service was so easy and efficient. Staff was wonderful and made the process seamless. I love getting video on what issue was and how they were going to correct it.
9/10/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
PINCKNEY, MI
Stephen G|2025 GMC Yukon
Confirmed Sales Customer
9/10/2025
Shawn was great to deal with
SHAWN CLARK
9/11/2025
Stephen, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
ROCHESTER, MI
Jeanne C|2020 GMC Terrain
Confirmed Service Customer
9/11/2025
I really appreciate Dave in Service. He lets me know when big things are coming up so I can plan for them. Such a great rep for your company!
9/12/2025
Jeanne, we're happy you found our staff to be so supportive d If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! uring your experience here at LaFontaine Buick GMC of Ann Arbor, INC..
SALINE, MI
Kathleen I|2025 Buick Encore GX
Confirmed Service Customer
9/16/2025
My appointment went perfectly. Everything was completed faster than I had expected and Dave, my service rep was excellent.
9/17/2025
Kathleen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give a call to our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com or stop by. Have an awesome day!
YPSILANTI, MI
Tracy C|2024 Buick Envista
Confirmed Service Customer
9/18/2025
Great customer service
9/19/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
YPSILANTI, MI
Jordan C|2025 GMC 2500HD Sierra
Confirmed Sales Customer
9/11/2025
Dean made things easy and quick
DEAN SIKKENGA
9/12/2025
Jordan, thank you for your kind review; we are happy to pass along your comments to Dean here at LaFontaine Buick GMC of Ann Arbor, INC.! We hope to see you soon! Service Manager, TJ Fisher (734) 274-5751 tfisher@lafontaine.com
PETERSBURG, MI
Steven M|2025 GMC Terrain
Confirmed Service Customer
9/15/2025
Excellent and thorough service and excellent customer service as well.
9/16/2025
Steven, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
PARMA, MI
Dave L|2026 GMC Sierra 1500
Confirmed Sales Customer
9/17/2025
The experience with Aaron was 5 star all the way. He was knowledgeable and worked hard to find the truck I was looking for. The internet folks not so much. I’d give 0 stars for them. Honestly the worst experience/customer service I have ever experienced. They told me that had a specific vehicle I inquired about on the lot and confirmed the appointment for the next day. I show up and they did not have the car and never did have it on the lot. They let me drive 1hour to see the auto that doesn’t exist. Horrible sales tactic…my business would die on the vine if I used this type of horrible tactics. Honestly shameful experience.
AARON HARDING
9/17/2025
Dave, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our General Manager, John Hurley, or jhurley@lafontaine.com 734-418-9174 so we can make your experience a positive one.
CLARKLAKE, MI
Kristopher P|2024 GMC Terrain
Confirmed Service Customer
9/19/2025
The service team at LaFontaine GMC of Ann Arbor is always excellent. They keep me informed of any issues with my vehicle. Work is performed quickly and well.
9/22/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again soon! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
CLINTON, MI
Arturo D|2015 GMC 2500HD Sierra
Confirmed Service Customer
9/21/2025
Well all of the people that works there are very professional and friendly they really care about their customers
9/22/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Service Manager, TJ Fisher (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Shiyu F|2026 Buick Encore GX
Confirmed Sales Customer
9/23/2025
good
DAMON MEHRJOO
9/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, (734) 274-5751 or tfisher@lafontaine.com
YPSILANTI, MI
Jeanine S|2023 Buick Envision
Confirmed Service Customer
9/24/2025
Feel like the manufacture is always pushing extras on me that I most likely do not need and therefore increasing my cost. Not happy that I most likely have electronic issues but of course the computer analysis does not show anything. Staff were very friendly.
9/25/2025
Jeanine, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (833) 270-6511 to discuss your concerns, as your satisfaction is of utmost importance to us.
ANN ARBOR, MI
Catherine B|2023 Buick Encore GX
Confirmed Service Customer
9/18/2025
Polite. Explained everything that needed done. No high pressure to do more than needed. I really appreciate that.
YPSILANTI, MI
Patrick W|2023 GMC Sierra 1500
Confirmed Service Customer
9/19/2025
I was provided a video inspection with options to choose from for my brake job. The repairs took longer than expected so I was given a loaner for the day, which was a brand new Hummer EV! That was fun! Staff was very responsive and courteous.
9/22/2025
Patrick, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! If you have any further questions, please contact Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com. We're always happy to help!
MANCHESTER, MI
Paul L|2025 Buick Envision
Confirmed Sales Customer
9/23/2025
Our salesman EJ Borden and others we talked with were extremely helpful in making this purchase a wonderful experience
EDWARD BORDEN
9/24/2025
Paul, thank you so much for your positive comments about LaFontaine Buick GMC of Ann Arbor, INC.! Feel free to reach out to our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com if you need anything. Have a wonderful day.
SAINT CLAIR SHORES, MI
Ralph O|2025 Buick Envision
Confirmed Sales Customer
9/24/2025
Good relationship with the sales person and others that we met!
SHAWN CLARK
9/25/2025
Ralph, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Service Manager, TJ Fisher (734) 274-5751 tfisher@lafontaine.com
CHELSEA, MI
Kandi H|2025 Buick Encore GX
Confirmed Service Customer
9/25/2025
I thought the experience was pretty good but could have been better. As compared to recent experiences, they didn't keep me informed about the progress of my car this time, unlike other services I have received. I wasn't informed when my car was taken back or what they were doing until it was nearly done. Usually I was told at every step.
9/27/2025
Kandi, we regret to hear that your experience with us was not a more positive one. Please contact us when you have an opportunity, and we will be more than happy to try and turn your experience around. TJ Fisher Service Manager tfisher@lafontaine.com 734-661-8736
ANN ARBOR, MI
Karis P|2025 Buick Envista
Confirmed Sales Customer
9/26/2025
Shawn went above and beyond to find me the exact car I wanted. He was knowledgeable, attentive and made the process from start to finish smooth and stress-free. Couldn’t recommend him enough!
DAMON MEHRJOO
9/29/2025
Karis, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC.. Thank you again for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again. Service Manager, TJ Fisher, (734) 274-5751, tfisher@lafontaine.com
PINCKNEY, MI
Nancy K|2026 GMC Terrain
Confirmed Sales Customer
9/27/2025
Once our brand new car was all cleaned up and brought to us, we had a little problem with a dent on the back of our car. We brought it back a few days later and the dent specialist 100 percent took care of the issue. We were very pleased with the outcome. I’m loving my new car!
MYLES GUICE
9/29/2025
Nancy, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
SOUTH LYON, MI
Kevin M|2026 GMC Yukon
Confirmed Sales Customer
9/29/2025
Nick Leporowski and Jeff Dirosa were amazing. I never bought a vehicle and had the staff spend so much time making sure everything was right and that I was comfortable with all the new Ellectronics amazing group.
JEFFREY DIROSA
9/30/2025
Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!
SHELBY TWP, MI
Edith H|2010 Buick LACROSSE
Confirmed Service Customer
10/8/2025
The service person was very friendly and knowledgeable
10/11/2025
Edith, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day. Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
YPSILANTI, MI
Run L|2015 Buick Enclave
Confirmed Service Customer
10/10/2025
The service is good, but the final charge to GM credit card is not correct, after redeem should be $1581.51, but the charge is $1628.96. Don’t understand.
10/12/2025
We truly appreciate your honest feedback. We would like to have a better understanding about your experience. Please reach out to us at your earliest convenience and we will do our best to resolve this with you. TJ Fisher Service Manager tfisher@lafontaine.com 734-661-8736
ANN ARBOR, MI
Nancy D|2025 Buick Envista
Confirmed Sales Customer
10/11/2025
EJ was such an amazing salesman. He was patient with me and my kids. He made sure to listen to the need and put all the pieces together.
EDWARD BORDEN
10/13/2025
Nancy, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC.. We are always more than happy to assist you if anything else comes up. Take care!
YPSILANTI, MI
Jeffrey R|2026 GMC Sierra 1500
Confirmed Sales Customer
10/14/2025
Take your 5 stars and like it.
JEFFREY DIROSA
10/15/2025
Jeffrey, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care! Service Manager, TJ Fisher, (734) 274-5751, tfisher@lafontaine.com
GRASS LAKE, MI
Deanna G|2024 Buick Enclave
Confirmed Service Customer
10/15/2025
Dealership was great, very good communication. The part I needed was on "backorder" with no estimated date though, which was frustrating. That is not the dealerships fault. Took approx 2 weeks.
10/16/2025
Thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (833) 270-6511 when you have a chance. Thank you, and we look forward to hearing from you. Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
VAN BUREN TOWNSHIP, MI
William P|2013 Buick LaCrosse
Confirmed Service Customer
10/17/2025
Everything went well and on time for the price quoted.
10/20/2025
William, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANN ARBOR, MI
Deidre M|2026 GMC Terrain
Confirmed Sales Customer
9/28/2025
Wonderful communication with Damon and he delivered what I requested.
DAMON MEHRJOO
9/30/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC.. Feel free to reach out to us if you need anything. Have a wonderful day. Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
ROYAL OAK, MI
Brenda W|2024 Buick Envista
Confirmed Service Customer
9/29/2025
David is my service person. He always greets me like I am the most important person at the moment. Brianna was my service technician and I felt she did an excellent job with the inspection video.
10/1/2025
Brenda, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
ANN ARBOR, MI
Ann T|2024 Buick Envision
Confirmed Service Customer
10/6/2025
Good prompt service!
10/7/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
BRIGHTON, MI
John D|2024 Buick Envision
Confirmed Service Customer
10/8/2025
Allysa was very good
10/10/2025
John, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC.. If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
ANN ARBOR, MI
Kevin E|2018 GMC Terrain
Confirmed Service Customer
10/13/2025
As usual, benchmark-level service provided by the benchmark-level LaFontaine service department. A special shout-out to Adam and the techs that took care of my vehicle.
10/14/2025
Kevin, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
NAPLES, FL
Ronald P|2024 Buick Envision
Confirmed Service Customer
10/19/2025
very well done
10/20/2025
Ronald, thank you so much for your positive comments about LaFontaine Buick GMC of Ann Arbor, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
DEXTER, MI
Michael F|2021 Buick Encore GX
Confirmed Service Customer
10/20/2025
Went the extra mile explaining each step of the process.
10/21/2025
Michael, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher (734) 274-5751 or tfisher@lafontaine.com
DEXTER, MI
Tetiana P|2021 Chevrolet Blazer
Confirmed Service Customer
10/20/2025
I'm happy with the service! You guys are highly professional, friendly, and responsive. Thank you soooo much! 💖
10/21/2025
Tetiana, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, (734) 274-5751 or tfisher@lafontaine.com
YPSILANTI, MI
Alan M|2025 Buick Envision
Confirmed Sales Customer
10/21/2025
Professional and good communication
DEAN SIKKENGA
10/21/2025
Alan, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
SALINE, MI
Paul F|2026 GMC Sierra EV
Confirmed Sales Customer
10/23/2025
Very helpful. Dean was able to identify an EV for us and quickly arrange purchase. Very good experience.
DEAN SIKKENGA
10/25/2025
Paul, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, (734) 274-5751 | tfisher@lafontaine.com
PLYMOUTH, MI
Jerome M|2025 Buick Envision
Confirmed Sales Customer
10/24/2025
Colin was extremely helpful. We told what we needed and he delivered! No pressure!!
COLIN MCWILLIAMS
10/26/2025
Jerome, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
ANN ARBOR, MI
Keith M|2018 GMC Canyon
Confirmed Service Customer
10/27/2025
Took truck in for vibration in front end. I “think” it’s fixed
10/27/2025
Keith, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
ANN ARBOR, MI
Jan G|2018 Chevrolet Bolt EV
Confirmed Service Customer
10/27/2025
They fixed my car up just fine. One of the best parts was the free shuttle back to home and then later back to shop; Tony is a good guy.
10/28/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, (734) 274-5751 or tfisher@lafontaine.com
ANN ARBOR, MI
Holly L|2026 Buick Enclave
Confirmed Sales Customer
10/31/2025
I just wanted to share how impressed I was with the customer service I received. Shawn Clark was incredibly helpful, patient, and very knowledgeable. It’s rare to experience such genuine care and professionalism—thank you Shawn for making the process so smooth and pleasant!
SHAWN CLARK
11/3/2025
Holly, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
TOLEDO, OH
John S|2026 GMC Yukon
Confirmed Sales Customer
10/31/2025
This is the third new GMC from this dealer. Jeff Dirosa has been excellent to facilitate the purchase of these vehicles. This dealership is almost a six hour drive from WV but the selection and order process is worth it.
JEFFREY DIROSA
11/3/2025
John, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
PHILIPPI, WV
Rachael S|2024 GMC Terrain
Confirmed Service Customer
10/22/2025
Everything was quicker than expected (was given a 2 hour estimate but it ended up taking about 1:15 minutes instrad) and I did not have to wait behind anyone else before being serviced.
10/23/2025
Rachael, we are so happy to read such a great review about LaFontaine Buick GMC of Ann Arbor, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, (734) 274-5751, tfisher@lafontaine.com.
HOWELL, MI
Cara M|2026 GMC Sierra 1500
Confirmed Sales Customer
10/23/2025
Absolutely incredible experience
MATTHEW MURPHY
10/23/2025
Cara, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give a call to our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com or stop by. Have an awesome day!
CHELSEA, MI
Greg F|2026 GMC Terrain
Confirmed Sales Customer
10/28/2025
Everything went fine.
COLIN MCWILLIAMS
10/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, (734) 274-5751 or tfisher@lafontaine.com
JACKSON, MI
Becky D|2024 Buick Encore GX
Confirmed Service Customer
10/28/2025
I was able to obtain service that was unscheduled (punctured tire) on a Monday. They provided shuttle service both to my home and back to the dealership. Service was completed the same day. Very grateful for the help!
10/29/2025
Becky, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
ANN ARBOR, MI
Tenaya S|2026 Buick Encore GX
Confirmed Sales Customer
10/30/2025
This is my 3rd car from this dealership. And Anthony made my experience even better. I was literally out within 3 hours, he got me exactly what I came in for and the price I wanted. He’ll definitely be my go-to guy when it’s time for another trade in!!
ANTHONY NEUMANN
11/1/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, (734) 274-5751 or tfisher@lafontaine.com
SUPERIOR TWP, MI
Melanie B|2021 Buick Encore
Confirmed Service Customer
10/30/2025
Your prices are insane.
11/2/2025
Melanie, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at 734-661-8736 when you have a chance. Thank you, and we look forward to hearing from you. TJ Fisher Service Manager tfisher@lafontaine.com 734-661-8736
ANN ARBOR, MI
Michael M|2020 Buick Envision
Confirmed Service Customer
10/31/2025
Service was performed accurately and promptly.
10/31/2025
Michael, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
ANN ARBOR, MI
Paul R|2022 GMC Canyon
Confirmed Service Customer
10/31/2025
Great experience no pressure sales. Got a very fair trade in price
11/3/2025
Paul, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again soon! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
SALINE, MI
Gary C|2019 GMC Acadia
Confirmed Service Customer
10/31/2025
I was kept up to date on all issues, real time. The entire crew in the service department was top notch. That video inspection is a game changer!
11/3/2025
Gary, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! If you have any further questions, please contact Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com. We're always happy to help!
YPSILANTI, MI
James C|2026 GMC Terrain
Confirmed Sales Customer
11/2/2025
Smooth with zero hang ups.
DEAN SIKKENGA
11/4/2025
James, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again soon! Service Manager, TJ Fisher, (734) 274-5751, tfisher@lafontaine.com
CANTON, MI
Todd S|2026 GMC Yukon
Confirmed Sales Customer
11/4/2025
This was an amazing experience. Dean, our salesperson, was responsive, honest and great person to deal with.
MORELAND HILLS, OH
Luci H|2026 Buick Encore GX
Confirmed Sales Customer
11/4/2025
Nice sales experience
ANN ARBOR, MI
Jpaul D|2017 GMC Yukon
Confirmed Service Customer
11/4/2025
Great service and attention. Dave Yanko was thoughtful and thorough in helping me.
11/5/2025
Jpaul, we really appreciate your positive review and we are happy to pass along your comments to Dave here at LaFontaine Buick GMC of Ann Arbor, INC.! We hope to be of service to you again in the future. Best wishes, LaFontaine Buick GMC of Ann Arbor, INC.
ANN ARBOR, MI
Theadore W|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/5/2025
Pleasant experience.
11/5/2025
Theadore, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
TECUMSEH, MI
John P|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/5/2025
I actually went through LaFontsine Dexter and all was pretty good
BRENDAN RADEN
11/5/2025
John, thank you so much for your positive comments about LaFontaine Buick GMC of Ann Arbor, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTH LYON, MI
John M|2020 GMC 1500 Sierra
Confirmed Service Customer
11/5/2025
Each time I come in for service I am treated like family.
11/6/2025
John, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
CHELSEA, MI
Patricia Y|2024 Chevrolet Blazer
Confirmed Service Customer
10/31/2025
Great service
10/31/2025
Patricia, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
YPSI, MI
Antonio P|2025 GMC Yukon
Confirmed Service Customer
11/3/2025
Great service, especially with Dave Yanko
11/4/2025
Antonio, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give a call to our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.comus or stop by. Have an awesome day!
ROSCOMMON, MI
Kristi N|2026 GMC Terrain
Confirmed Sales Customer
11/4/2025
Great service. Dave went above and beyond.
DAVID HUNT
11/5/2025
Kristi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!
DECATUR, MI
Terese B|2025 Buick Envision
Confirmed Sales Customer
11/5/2025
Pleasant, fast and efficient
DAVID HUNT
11/6/2025
Terese, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!
ANN ARBOR, MI
Joann F|2025 Buick Envista
Confirmed Sales Customer
11/6/2025
Our salesperson was very helpful and answered all our questions. I would definitely purchase my next car from him
COLIN MCWILLIAMS
11/7/2025
Joann, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again.
BELLEVILLE, MI
David D|2019 Buick Cascada
Confirmed Service Customer
11/6/2025
Friendly service reps. Quick turn around on my work.
11/7/2025
David, it is great to hear everything was done quickly and to your satisfaction! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
SALINE, MI
Terry G|2019 Chevrolet Tahoe
Confirmed Service Customer
11/9/2025
They took care of what I needed to be done.
11/9/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, (734) 274-5751 or tfisher@lafontaine.com
ANN ARBOR, MI
Ericka W|2026 Buick Encore GX
Confirmed Sales Customer
11/13/2025
Nice and easy
JEFFREY DIROSA
11/14/2025
Ericka, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
CANTON, MI
Kevin E|2018 GMC Terrain
Confirmed Service Customer
11/14/2025
Benchmark-level, customer focused service...all the time, every visit.
11/17/2025
Kevin, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.
NAPLES, FL
Bruce P|2026 GMC Terrain
Confirmed Sales Customer
11/6/2025
I purchased a new 2026 GMC Terrain on October 30, 2025. Just a few days later, on November 3, I noticed an oil leak, which worsened significantly the following day—leaving oil all over my driveway. I contacted my sales representative and was scheduled to bring the vehicle in the next day. The dealership is nearly 40 minutes from my home, and I made the trip as instructed. Upon arrival, the service technician opened the hood to find oil everywhere. Fortunately, the service department did a thorough job diagnosing and resolving the issue. However, I’m disappointed by the lack of consideration for the inconvenience. I spent nearly three hours traveling back and forth for a problem that was entirely out of my control, yet received no compensation or acknowledgment. This experience felt like a miss in customer service, especially given the circumstances and the timing of the issue on a brand-new vehicle
DAVID HUNT
11/7/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (833) 270-6511 to discuss your concerns, as your satisfaction is of utmost importance to us.
CLARKLAKE, MI
Carol F|2023 GMC Acadia
Confirmed Service Customer
11/10/2025
I feel confident that my car is being cared for when I go in. They look at everything and make recommendations.
11/10/2025
Carol, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PINCKNEY, MI
Shawn C|2026 GMC Sierra 1500
Confirmed Sales Customer
11/15/2025
The best around. Nobody does it better then Lafontaine Buick GMC Ann Arbor
SHAWN CLARK
11/17/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ROMULUS, MI
John S|2026 Buick Encore GX
Confirmed Sales Customer
11/17/2025
Best price great service what else do you need Thank you
JEFFREY DIROSA
11/18/2025
John, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FREMONT, OH
Douglas J|2025 Buick Envision
Confirmed Service Customer
11/17/2025
Everyone I dealt with was very friendly. Oil change and tire rotation was performed faster than I expected. The video of my car’s inspection was a very nice touch!
11/18/2025
We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, LaFontaine Buick GMC of Ann Arbor, INC.
YPSILANTI, MI
Vesta S|2017 Buick Encore
Confirmed Service Customer
11/18/2025
Quick and efficient. Kept me well informed.
11/20/2025
It is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
ANN ARBOR, MI
James K|2026 GMC Terrain
Confirmed Sales Customer
11/20/2025
Shaun was awesome! Patient, knowledgeable and helpful. I never once felt pressured and I couldn’t be happier with my car!! A big thanks to him and the team!
SHAWN CLARK
11/23/2025
James, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
ANN ARBOR, MI
Nicole B|2024 GMC Acadia
Confirmed Service Customer
11/16/2025
I enjoy coming into the dealership for my services as I feel heard and very well taken care of.
11/17/2025
Nicole, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
YPSILANTI, MI
David M|2023 GMC Sierra 1500
Confirmed Service Customer
11/17/2025
Dave was awesome! Very friendly and helpful
11/18/2025
David, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
YPSILANTI, MI
Andrew W|2025 GMC Sierra 1500
Confirmed Service Customer
11/18/2025
Speedy appointment for oil change.
11/20/2025
Andrew, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care! Service Manager, TJ Fisher (734) 274-5751 tfisher@lafontaine.com
SALINE, MI
Lindsay K|2024 Buick Encore GX
Confirmed Service Customer
11/19/2025
Got an oil change and tire rotation. Staff was nice, no major issues. I do like that the maintenance staff are transparent in sending you a video update. I also appreciate that you can use your points toward service. I wish they cleaned your car (quick car wash after) and were a bit more transparent about waiting times before your appointment so you can plan.
11/21/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANN ARBOR, MI
Royan D|2026 GMC Terrain
Confirmed Sales Customer
11/19/2025
Shawn Clark was amazing to work with. He was very professional, courteous and was patient in explaining everything. He worked very hard to provide us the best deal! The dealership is very nice and they have a nice service station too.
SHAWN CLARK
11/21/2025
Royan, Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing LaFontaine Buick GMC of Ann Arbor, INC. and we hope to see you again. Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Joy H|2019 Buick Enclave
Confirmed Service Customer
11/19/2025
Great service from start to finish
11/22/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
VAN BUREN TOWNSHIP, MI
Raymond H|2026 GMC Sierra 1500
Confirmed Sales Customer
11/21/2025
I recently worked with David Hunt while purchasing my new 2026 GMC Sierra, and I couldn’t be more impressed with the experience. From start to finish, David was friendly, accommodating, knowledgeable, and completely focused on understanding what I needed rather than pushing a sale. David took the time to walk me through every feature, answered all my questions with patience, and made the entire process seamless and stress-free. Professionalism and transparency—especially when discussing pricing and financing options—really stood out. I always felt informed and never pressured. The level of service I received truly exceeded my expectations. I left feeling confident in my decision and extremely satisfied with my purchase. I would absolutely recommend David to anyone looking for a new vehicle. If you want someone who is honest, attentive, and genuinely committed to helping you find the right vehicle, this is the person to see. Thanks
DAVID HUNT
11/24/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITMORE LAKE, MI
Jeanne C|2020 GMC Terrain
Confirmed Service Customer
11/23/2025
Dave told me the things being done would take all day and possibly into the next day. I was pleasantly surprised to get a call saying everything was completed by late afternoon. Well done, LaFontaine!!
11/25/2025
Jeanne, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SALINE, MI
Bob D|2025 GMC Sierra 1500
Confirmed Service Customer
11/24/2025
How was able to easily schedule my oil change and tire rotation. The service center made it a very efficient process, checking me in, and then getting the car into service immediately. The technician did a great job with a video and explaining everything found.
11/25/2025
Bob, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
BRIGHTON, MI
Scott W|2026 GMC Sierra 1500
Confirmed Sales Customer
11/25/2025
It was quick and easy. Shawn was very helpful
SHAWN CLARK
11/26/2025
Scott, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC.. We hope you have a great day!
PERRY, MI
Jacqueline G|2018 Chevrolet Colorado
Confirmed Service Customer
11/27/2025
Everything was great got my vehicle in and took care of all my issues
11/27/2025
Jacqueline, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day. Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Kristie B|2026 Buick Envista
Confirmed Sales Customer
12/3/2025
I recently visited the dealership and received exceptional customer service thanks to Shelly (Rochelle) Brown. Although I wasn’t planning to purchase a vehicle that day, Shelly went above and beyond to help me explore all the truck options, making sure I was comfortable with each one. Her patience and dedication stood out—she even tracked down my preferred color, which was a huge motivation for me to make my dream purchase. Shelly’s professionalism, friendly attitude, and genuine care made the entire process enjoyable and stress-free. I highly recommend working with her!
RICHELLE BROWN
12/3/2025
Kristie, thank you for your kind review; we are happy to pass along your comments to Shelly here at LaFontaine Buick GMC of Ann Arbor, INC.! We sincerely value your business and look forward to your next visit!
VAN BUREN TOWNSHIP, MI
Adriana H|2016 Buick Cascada
Confirmed Service Customer
12/3/2025
It was nice job and the service people was so nice.
12/3/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ANN ARBOR, MI
Mira R|2022 Buick Enclave
Confirmed Service Customer
12/3/2025
Very efficient with no problems
12/3/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
JACKSON, MI
Julia M|2026 Buick Encore GX
Confirmed Sales Customer
12/4/2025
I have always had an excellent experience at your store. John in your Service Dept and Jeff Dirosa in Sales have always given excellent , above and beyond service. After every visit, I leave knowing that your staff cares about your customers’s needs and has excellent knowledge of your product. Thank you.
JEFFREY DIROSA
12/4/2025
Julia, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
SALINE, MI
Brandon B|2026 GMC Sierra 1500
Confirmed Sales Customer
12/4/2025
Great experience
DAMON MEHRJOO
12/5/2025
Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
COMMERCE TOWNSHIP, MI
Ryan R|2025 Buick Envista
Confirmed Sales Customer
12/4/2025
Working with Colin
COLIN MCWILLIAMS
12/4/2025
Ryan, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give a call to our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com. Have an awesome day!
ANN ARBOR, MI
Terence L|2018 GMC 2500HD Sierra
Confirmed Service Customer
12/5/2025
The service is excellent because the people are responsive and knowledgeable.
12/6/2025
Terence, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give a call to Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com or stop by. Have an awesome day!
ANN ARBOR, MI
Meghan G|2026 GMC Terrain
Confirmed Sales Customer
12/9/2025
Jeff DiRosa is an asset! He is a great sales person and easy to work with. He is the reason I return to this dealership year after year.
JEFFREY DIROSA
12/10/2025
Meghan, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
SALINE, MI
Sheila M|2022 Buick Encore GX
Confirmed Service Customer
12/10/2025
I had the pleasure to work with very friendly staff, who were expeditious and efficient. It was a pleasant and stress free experience. Thank you!
12/11/2025
Sheila, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
YPSILANTI, MI
Melisa R|2026 GMC Yukon
Confirmed Sales Customer
12/15/2025
Very easy from start to finish.
DEAN SIKKENGA
12/15/2025
Melisa, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
NAPOLEON, OH
Eric J|2024 Buick Envision
Confirmed Service Customer
12/15/2025
Everything was great
12/16/2025
Eric, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com, if there's anything more we can do!
YPSILANTI, MI
Charles G|2018 GMC 1500 Sierra
Confirmed Service Customer
11/25/2025
The Customer Service was very good and I was very well informed about what would take place. I appreciated that, seeing i'm home for the Holidays. Thank you!
11/26/2025
Charles, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
YPSILANTI, MI
William K|2025 GMC Sierra 2500 HD
Confirmed Service Customer
12/4/2025
Always Friendly, Always Well Informed, Always taken care of while my truck is being worked on.
12/4/2025
William, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
YPSILANTI, MI
Mary M|2025 Buick Encore GX
Confirmed Service Customer
12/5/2025
Efficient and helpful
12/6/2025
Mary, we are so happy to read such a great review about LaFontaine Buick GMC of Ann Arbor, INC.! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
CANTON, MI
Michael K|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/5/2025
Shawn and the team at LaFontaine GMC are awesome!
SHAWN CLARK
12/7/2025
Michael, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
HARRISONBURG, VA
James R|2026 GMC Sierra 1500
Confirmed Sales Customer
12/10/2025
The team was professional , honest , transparent and made me feel comfortable as the customer. They have been following up to make sure everything has been working good. Great service !!!!
DAVID HUNT
12/10/2025
James, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give a call to our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com or stop by. Have an awesome day!
GRAND LEDGE, MI
Marjorie M|2012 Buick LaCrosse
Confirmed Service Customer
12/16/2025
The cost was cut down by repairing the heat shield rather than replacing it
12/17/2025
Murphy, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
ANN ARBOR, MI
Judith S|2024 Buick Enclave
Confirmed Service Customer
12/16/2025
Dave is excellent
12/18/2025
Judith, thank you for your kind review; we are happy to pass along your comments to Dave here at LaFontaine Buick GMC of Ann Arbor, INC.! We hope to see you soon! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
ANN ARBOR, MI
Aaron K|2026 GMC Sierra 1500
Confirmed Sales Customer
12/17/2025
I worked with Shawn. He and his team were extremely friendly and helpful
SHAWN CLARK
12/18/2025
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
MONROE, MI
Francis A|2025 Buick Envision
Confirmed Service Customer
12/19/2025
Very good service, timely, fast & accurate
12/21/2025
Francis, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day. Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
WHITMORE LAKE, MI
Cheryl M|2016 GMC Acadia
Confirmed Service Customer
12/22/2025
Service was completed quickly & updates were provided.
12/23/2025
Cheryl, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call to our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com or stop by. Have an awesome day!
WOODHAVEN, MI
Sue M|2026 Buick Enclave
Confirmed Sales Customer
12/23/2025
Dave Hunt provided excellent customer service. We have been his customers for many years.
DAVID HUNT
12/23/2025
Sue, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC of Ann Arbor, INC.! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
DEXTER, MI
Ryan C|2026 GMC Sierra 1500
Confirmed Service Customer
12/24/2025
First time at the A2 GMC and totally impressed with the service.
12/24/2025
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
CHELSEA, MI
Philip C|2024 GMC Acadia
Confirmed Service Customer
12/27/2025
Dave was great.Very helpful and thorough. Excellent experience.
12/28/2025
Philip, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give a call to our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com. We're always happy to help!
HORTON, MI
Phil G|2022 GMC Yukon
Confirmed Service Customer
12/28/2025
Recently had 4 new tires installed. Service was great and the job was complete early
12/29/2025
Phil, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SALINE, MI
Troy G|2016 Buick Envision
Confirmed Service Customer
12/29/2025
Great service
12/29/2025
Troy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Service Manager TJ Fisher (734) 274-5751 tfisher@lafontaine.com
YPSILANTI, MI
Roger M|2022 GMC Terrain
Confirmed Service Customer
12/23/2025
This is word for word how I reviewed my visit on google: I can’t be more impressed with a service department than I am with this dealership. I’ve been in a few times for oils changes, but the most recent was some warranty work. Dave has been the service advisor every time I have been in, no different for the warranty work. Extremely professional, patient, grateful and expedient. I received updates when necessary and received documented video of the work performed. Thank you to the unknown technicians of the department, it is much appreciated.
12/24/2025
Roger, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC.. Please don't hesitate to reach out to us if there's anything more we can do!
ANN ARBOR, MI
Pamela J|2026 GMC Terrain
Confirmed Sales Customer
12/24/2025
The people where nice seemed helpful
SACHIN PATEL
12/24/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
YPSILANTI, MI
Sharon B|2020 GMC Terrain
Confirmed Service Customer
12/25/2025
Great service as usual
12/25/2025
Sharon, your wonderful feedback and rating mean a lot to us. We hope to see you soon! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
WILLIS, MI
Alice G|2026 Buick Encore GX
Confirmed Service Customer
12/31/2025
A special thank you to Adam for his support so I could pick up my vehicle after hours. This was my first experience with maintenance on my vehicle. And it was very positive. I am disappointed in how GM is handling the battery charging issue. It causes concern regarding reliability and the warning the vehicle may stall in traffic. I have been assured by the dealership that the vehicle is safe to drive and GM is working on the problem. I leased the vehicle and am just in my fourth month.
1/1/2026
We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Service Manager, TJ Fisher, (734) 274-5751 or tfisher@lafontaine.com
PINCKNEY, MI
Andrew M|2026 GMC Terrain
Confirmed Sales Customer
1/1/2026
Dave was great!
DAVID HUNT
1/2/2026
Andrew, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
DEXTER, MI
George R|2024 GMC Sierra 2500 HD
Confirmed Service Customer
1/1/2026
Service people very attentive and informative
1/2/2026
George, we are glad we could help! If you have any further questions, please reach out to our Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com. We're always happy to help!
YPSILANTI, MI
Ian K|2026 GMC Sierra 1500
Confirmed Sales Customer
1/2/2026
Great transaction
DAVID HUNT
1/2/2026
We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
TEMPERANCE, MI
Jason K|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/29/2025
Shouldn’t take 9 hours to swap rotors and change oil
12/30/2025
Thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please contact us at 734-661-8736 so we can understand your situation better in order to try and turn your experience around. Thank you, LaFontaine Buick GMC of Ann Arbor, INC. TJ Fisher Service Manager tfisher@lafontaine.com
MILAN, MI
David Y|2026 GMC Sierra 1500
Confirmed Sales Customer
12/31/2025
Great transaction
COLIN MCWILLIAMS
12/31/2025
David, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TRENTON, MI
Gerald B|2026 GMC Terrain
Confirmed Sales Customer
12/31/2025
Shelly made the process very enjoyable. She is very knowledgeable about the vehicles and genuinely made sure I got the right car for my needs.
RICHELLE BROWN
1/1/2026
Gerald, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
BROOKLYN, MI
Timothy K|2026 GMC Terrain
Confirmed Sales Customer
1/1/2026
Flawless experience from initial call to salesman (Dean) to vehicle pickup. Listened to exactly what we wanted and made it happen hassle free.
DEAN SIKKENGA
1/2/2026
We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
PINCKNEY, MI
John N|2026 GMC Yukon
Confirmed Sales Customer
1/1/2026
Appreciated the patience with all my questions.
RICHELLE BROWN
1/2/2026
John, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
DEXTER, MI
Nils V|2026 GMC Yukon XL 1500
Confirmed Sales Customer
1/6/2026
Shawn was extremely helpful in making this a very positive and seamless experience. We were driving the car home within 24 hours of walking in the door. I would recommend LaFontaine Ann Arbor to anyone looking for a vehicle.
SHAWN CLARK
1/6/2026
We're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
YPSILANTI, MI
Hong G|2025 Buick Envision
Confirmed Sales Customer
1/6/2026
The team at the dealership was friendly, professional and helpful. The purchase process was smooth.
JEFFREY DIROSA
1/7/2026
Thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.
SUPERIOR CHARTER TOW, MI
Tina R|2021 GMC Yukon
Confirmed Service Customer
1/8/2026
Adam was very helpful and knowledgeable
1/9/2026
Tina, we're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.
GREGORY, MI
James W|2026 GMC Sierra 1500
Confirmed Sales Customer
1/2/2026
The service was top notch.
DAVID HUNT
1/2/2026
James, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Service Manager, TJ Fisher, (734) 274-5751 or tfisher@lafontaine.com
DEXTER, MI
Caroline D|2019 GMC Yukon
Confirmed Service Customer
1/5/2026
Underwh
1/5/2026
We appreciate you taking the time to leave us this feedback. We would like to have a better understanding about your experience. Please reach out to us at 734-661-8736 at your earliest convenience and we will do our best to resolve this with you. TJ Fisher Service Manager tfisher@lafontaine.com 734-661-8736
ANN ARBOR, MI
Antonio P|2025 GMC Yukon
Confirmed Service Customer
1/6/2026
Excellent service
1/7/2026
Antonio, thank you so much for your positive comments about LaFontaine Buick GMC of Ann Arbor, INC.! We sincerely value your business and look forward to your next visit!
ROSCOMMON, MI
Tevario S|2022 GMC 1500 Sierra
Confirmed Service Customer
1/6/2026
Everything I needed done got addressed and fixed in a timely and cost efficient manner.
1/6/2026
We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751 tfisher@lafontaine.com
YPSILANTI, MI
George D|2026 GMC Acadia
Confirmed Service Customer
1/8/2026
Everything they did was excellent.The person that checked me in was excellent.
1/8/2026
George, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
ANN ARBOR, MI
Jes P|2023 Buick Envision
Confirmed Service Customer
1/8/2026
Easy process for scheduling, waiting area was nice, and I appreciated the inspection video for my vehicle. Very pleasant staff.
1/9/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
SALINE, MI
Jeffrey L|2026 GMC Sierra 1500
Confirmed Sales Customer
1/10/2026
Dave Hunt is amazing. Very courteous and professional. He is the reason my family has purchased numerous vehicles from LaFontaine of Ann Arbor.
DAVID HUNT
1/10/2026
Jeffrey, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
YPSILANTI, MI
Kenneth C|2024 Buick Envision
Confirmed Service Customer
1/12/2026
In and out on time. Got a great video of the underside of my car and measured check points. Very pleased with it.
1/12/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
MILAN, MI
Mackenzie W|2026 GMC Terrain
Confirmed Service Customer
1/13/2026
This was the best dealership i have been too for servicing my vehicle. The communication and fast service was amazing. I had such a wonderful experience!
1/14/2026
Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751 or tfisher@lafontaine.com
YPSI, MI
Tanner K|2026 GMC Sierra 1500
Confirmed Sales Customer
1/13/2026
Always enjoy working with my longtime salesman Jeff Dirosa and the rest of the folks at LaFontaine. Make the purchase process quick and simple.
JEFFREY DIROSA
1/14/2026
Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751 or tfisher@lafontaine.com
ELK RAPIDS, MI
Devenee M|2023 GMC Sierra 1500
Confirmed Service Customer
1/13/2026
Everyone was very professional and kept us informed on what was going on with our truck
1/14/2026
Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Service Manager, TJ Fisher, (734) 274-5751 or tfisher@lafontaine.com
TAYLOR, MI
Steve D|2025 GMC Yukon
Confirmed Service Customer
1/13/2026
I like my service representative Adam. He treated me very well and explained to me in detail the situation. I was wondering about with my brand new elevation. I will continue coming back to this dealer and will be Doing more business with you in the future.
1/14/2026
We are so happy to read such a great review about LaFontaine Buick GMC of Ann Arbor, INC.! If you have any further questions, please give us a call. We're always happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
YPSILANTI, MI
Mark G|2026 GMC Acadia
Confirmed Service Customer
1/14/2026
Friendly, professional staff. Timely completion of work.
1/15/2026
Mark, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
SALINE, MI
James D|2024 GMC Canyon
Confirmed Service Customer
1/14/2026
Needed scheduled oil change and warranty item addressed on my 2024 GMC Canyon Denali truck. Service was very good by all people encountered at the dealership service department including the shuttle driver.
1/15/2026
James thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day. Service Manager TJ Fisher (734) 274-5751 or tfisher@lafontaine.com
YPSILANTI, MI
Teresa W|2024 GMC HUMMER EV SUV
Confirmed Service Customer
1/16/2026
Exceptional service as always!
1/16/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
WILLIS, MI
Craig O|2025 GMC Sierra 1500
Confirmed Service Customer
1/9/2026
Great service. Nice and quick.
1/10/2026
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
VAN BUREN TOWNSHIP, MI
Michelle/michael Z|2023 Buick Envision
Confirmed Service Customer
1/12/2026
.
1/13/2026
Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
SALINE, MI
Kristine J|2025 Buick Enclave
Confirmed Service Customer
1/16/2026
Dave was very pleasant and made my first service experience positive.
1/16/2026
Kristine, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC of Ann Arbor, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help! Service Manager, TJ Fisher, at (734) 274-5751 or tfisher@lafontaine.com
YPSILANTI, MI
Jaclyn H|2026 GMC Sierra 1500
Confirmed Sales Customer
1/16/2026
Very helpful
DEAN SIKKENGA
1/16/2026
Jaclyn, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
VAN BUREN TOWNSHIP, MI
Brian L|2026 GMC Sierra 1500
Confirmed Sales Customer
1/16/2026
Damon was great as always
DAMON MEHRJOO
1/16/2026
Brian, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
YPSILANTI, MI
Julie S|2021 Buick Encore
Confirmed Service Customer
1/19/2026
Everyone was knowledgeable, respectful, and considerate. We appreciate the video of the inspection of our car that explained more than what we came in for. We left confident in work that had been done.
1/20/2026
Julie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager, TJ Fisher (734) 274-5751 or tfisher@lafontaine.com
ANN ARBOR, MI